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Summary

Optometrist with exceptional customer service skills and hands-on experience supporting  . strong administrative skills along with an understanding of the importance of vision care services.

Experience in handling and managing staff and team in the retail and medical field.

Effective decision maker and excellent problem solving skill.

Education

• AL QUDS COLLAGE , AMMAN, JORDAN
Aug 2011

Diploma Degree in optometry and dispensing With Shamil certificate 2011.

The program introduces students to emergency health services. Pre-hospital environment through theory and clinical laboratory, skills and techniques required for the emergency medical technician.

The curriculum includes coursework and clinical The program introduces students to the science of optometry.

The optical characteristics of the eye in relation to visual performance, the structure of the eye from a clinical perspective, materials of ophthalmic lenses, different frames designs and frames materials,evaluation methods for low vision patients are covered in the program. The curriculum includes coursework and clinical training in hospitals and clinics.

Work experience

grand optics - dubai mall
aug 2017present

Optometrist and Store Manager

  • Marketed and promoted optical practice to maximize sales and build patient loyalt
  • Maintained and executed constant high expectation work atmosphere to provide outstanding, professional customer service
  • Train staff to meet company guidelines, policies and objectives
  • Established educational seminars for the staff, covering both business and product concepts
  • Managed department work schedule based on business forecast
  • Maintained an organized and efficient department to meet sales goals
  • Monitored sales and inventories to ensure profitability
  • Inspire store staff to continue the competition
  • Responding to and comments and resolving customer complaints
  • Make a daily inventory to maintain the optimal stock
Grand Optics - golden mile 
June 2016july 2017

Optometrist and Store Manager

  • Promoting and marketing the branch and its products.
  • Formulate daily activity schedule for the employees.
  • Supervise the staff & coordinate with the higher management.
  • Train the new staff on the entire store inventory, and prepare the weekly rosters for them.
  • Motivated the staff to increase their sale.
  • Make decisions based on the market and community, and develop plans to increase the customer base.
  • Have direct responsibility in increasing revenues and profitability.
Grand Optics - Arabian Ranches
mar 2015May 2016

Optometrist and Store In charge 

  • Monitoring sales target
  • Develop forecasts financial objectives and business plans.
  • recruiting and overseeing the professional development of staff.
  • administering, organizing and planning the development of the business.
  • undertaking management and marketing activities.
  • Ensuring there’s a high level of customer service.
  • Meeting with customers and resolving any problems or complaints.
  • Authorizing insurance and billing.
Grand Optics - Mall of the Emirates
Apr 2013mar 2015

Optometrist

  • Eye examination to determine the presence of various refractive errors (Myopia, Hyperopia and Astigmatism).
  • giving advice to patients on lens type, frames and styling.
  • with further training, fitting contact lenses and giving advice on their care and use.
  • taking frame and facial measurements to ensure correct fit and positioning.
  • advising partially sighted patients on the use of low vision aids.
  • advising patients when adjustments or repairs to spectacles are needed.
  • selecting, managing and ordering a range of optical products.
  • liaising with sales representatives from vision care product suppliers.
Optikos Shami
Sep 2011Mar 2013

Optometrist

  • Eye examination to determine the presence of various refractive errors (Myopia, Hyperopia and Astigmatism).
  • Focus and coordination to diagnose diseases and other abnormalities such as glaucoma or color blindness.
  • Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids.
  • Managing filing the medical records of the customer.
  • Assisting with frame selection.
  • Teaching contact lens care and use.
  • Attending training sessions.

Omar Optical Center 
Mar 2011Sep 2011

Optometrist

 

  • Eye examination to determine the presence of various refractive errors (Myopia, Hyperopia and Astigmatism).
  • Focus and coordination to diagnose diseases and other abnormalities such as glaucoma or color blindness.
  • Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids.
  • Managing filing the medical records of the customer.

 

 

licenses

Current National Professional Registration

  • Medical License Government of Dubai

DHA/P/0055708

  • Medical License Government of Jordan For eye test and Glasses Dispensing

COURSES

  • Astigmatism and healthy contact lens wear (Johnson & Johnson).
  • Communications & contact lens fitting (Johnson & Johnson).
  • Contact lens aftercare (Johnson & Johnson).
  • Material properties (Johnson & Johnson).
  • Multifocal contact lens (Ciba vision)
  • Visit Zeiss factory ( India / Bangalore) .

Skills

social skill
  • The ability to put anxious patients at ease.
  • The ability to explain ideas and instructions to children.
Professional subjective test

Accurate subjective test to get Accurate prescription of the glasses.

Counseling of patients

Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors.

prescribing

Analyze test results and develop a treatment plan and Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids.

Communication skills

Communication skills effectively articulating thoughts and ideas and proactively
listening to others.

work adaptation

The ability to adapt to new techniques and instruments

hard working

The ability to work under pressure and hard circumstances.

Computer skills
  • Professional use of computer programs, medical records, .
  • Easy to adapt and learn of using any medical software.
languages
  • Fluent (speaking and writing) in English and Arabic.
  • Strong oral and written communication skills.

Objective

I would carry out detailed eye examinations to test vision and have responsibility in conjunction with the medical staff for supporting the optometry service and delivering both independent and shared-care for ophthalmic conditions, particularly acute eye conditions.