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B.Sc. in Management Information System - MIS

AL_Isra University - Jordan

Good grade and the Average is 72%.

Graduation Project:-

Research talks about the traditional trade and modern commerce and e-commerce and comparison among of them In addition to marketing a Website based on HTML language, Macromedia Flash MX, Photoshop, FrontPage and Dream weaver MX .


B.Sc. English Literature  

AL_Isra University - Jordan

42 hours of specialization English Literature, Faculty of Arts.

Jan 2005Jan 2006

Science Section

Al-Hussein College Secondary School

Work experience


Services Quality Department

AHLI BANK (Out source) Belongingto the SMS Company

Services Quality Department & IT-helpdesk

work on service manager consol, portal ,Active directory, End-user support, Follow up their problems and find solutions to them.

  • Dealing with banking systems. (I bank, PS Tearm , psecc)
  • Dealing with e-mail (work on office 365 Project), Technical Support (Help PC Support section To upgrade the Windows system on branches PCs)

And also I was doing evening shifts on ATM Monitoring  including monitor financial transactions, the Status ATM, Network Status And follow-up ATM and follow-up problems and find solutions as soon as possible , Relying on the following programs : 

  • CR2 bank word (ATM start stop / bank word manager) .
  • ATM manager .
  • Gateway activity monitor .
  • I bank 
Jan 2012Jan 2014

Remittances and credits

ALDAMINA Company for financial services

Department of remittances and credits:-

Personal remittances , Bank remittances, Audit and follow-up Invoices and bill of loading And all attachments of remittances, Swift banks system, Follow up the bank correspondence and inquiries. Follow up Statements of clients account.(Al Hakim to automate financial systems).

Dealing with e-mail, Technical Support Hardware maintenance & devices Format,Devices and Printers definitions.

(Work in most sections of the company )

Jan 2009Jan 2012

Sales And marketing

ALWASEET office for Real Estate.

I worked in several areas, including Accounting, Technical Support , Data Documentation and Advertising.


Networks System, Very good at skills Microsoft ICDL, Computer maintenance (hardware / software)
Personal Skills :
Communication skills. Team Work, health and Self Study, Fast learner, with high IQ and logical skills. ,Ability to work under pressure,I have ability to analysis problems and making solution within the limits available to me as soon as possible.
Graphic Design Software
Graphic Designer Using :( Macromedia Flash MX, Photoshop, FrontPage, Dream weaver MX).
Operating Systems
Windows XP, Vista, Windows 7, 2000 and Server 2003.