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Summary

Experienced Business Development Manager with strong leadership and relationship-building skills. Extensive experience in the Travel and Tourism sector, with excellent background knowledge in sales and providing a high level of customer service. Very flexible, adaptable with a great desire to learn. Currently seeking a new challenge in a professional organisation, with dedication in whatever venture is undertaken.

Work History

Oct 2013Present

Business Development Manager

Travel Masters
  • Call, meet and present services to other co-operate companies and clients
  • Consult with and grow promising customer relationships
  • Responsible for outbound and inbound journey management
  • Presenting Travel Masters at travel trade fairs and exhibitions in the Middle East and Worldwide
  • Build and negotiate relationships with the suppliers in the Travel and Tourism industry
  • Keeping up to date with the market and trends in the tourism business sector
  • Responsibility for arranging and organizing ventures for business companies
  • Quality advisor – customer service training
Jan 2011Sep 2013

Business Development Manager

ACVAS (Advanced Content Value Added Services)
  • Acquire new clients, manage client requirements, and negotiate the deals
  • Planning and implementing strategy to sell products
  • Create Proposals / Products notes / Catalogues for new business from operators and more for approvals /closure
  • Customer profiling, relationship building, & payment realization
  • Customer Engagement activities
  • Resolving customer related issues (complaints and requests).
  • Revenue generation through new initiative and maintaining a healthy growth on existing products
  • Control operational activities
Feb 2008Dec 2010

Sales Advisor

Golden Mobile Nokia
  • Listening to customer requirements and presenting appropriately to make a sale
  • Negotiating the terms of an agreement and closing sales
  • Gathering market and customer information
  • Advising on forthcoming product developments and discussing special promotions
  • Recording sales and order information and sending copies to the sales office, or entering figures into a computer system
  • Gaining a clear understanding of customers' businesses and requirements
  • Making accurate, rapid cost calculations and providing customers with quotations
  • Feeding future buying trends back to employers
Jan 2007Jan 2008

Sales Representative

I2 Nokia Mobile
  • Making appointments to meet new and existing customers
  • Agreeing sales, prices, contracts and payments
  • Advising customers about delivery schedules and after-sales service
  • Watching our competitors and the products they are offering
  • Attending conferences and seminars and keeping up with industry trends
  • Meeting sales targets
Jan 2006Dec 2006

Production Officer

Al Mustakbal for Insurance Services

Education

Aug 2006

Bachelor’s degree in English literature

Tishreen University

Skills

Fluency in written and spoken English and Arabic
Staff Development and Coaching
Microsoft Office, including Excel and Powerpoint
Highly organised and efficient
Excellent communication skills, both written and verbal
Polite and professional manner
High level of attention to detail and well developed numerical ability
Highly energetic, enthusiastic and innovative

Key Achievements

  • I2 Nokia Mobile Top seller for the period worked in
  • Golden Mobile – Best seller Golden Idol monthly award gained 19 times within period of work
  • Private tuition in English without charge for the less fortunate students

Hobbies and Interests

I have a keen interest in sports, particularly football. I have been an active for a few years now. I also have a great interest in music, singing and participating in venues with my band. I love to travel and have visited many countries around the globe. 

References

References are available upon request.