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Work experience

Apr 2015Present

Client Advisor

LOUIS VUITTON

Responsible for delivering a friendly service, smiling, greeting and making eye contact with every customer that comes to the store. Playing an active role in providing a positive customer experience and driving sales.

Duties:

  • Supporting the store team and manager to increase revenue streams and profit targets.
  • Providing a friendly and helpful service to customers.
  • Maintaining high standards of presentation and cleanliness across the store.
  • Demonstrating good product knowledge to customers on key promotions and offers.
  • Approaching customers that may require assistance if you are on the shop floor.
  • Carrying out stock replenishment.
  • Ensuring all areas of the store remain tidy at all times.
Mar 2012Apr 2015

Manager Assistant

DAMAS JEWELLERY INC.

Responsible for driving all areas of the business and for leading teams to deliver results. Also in charge of monitoring and driving a range of KPIs within a fast paced, high volume retail environment.

Duties:

  • Working with the General Manager to improve operations, sales and profitability.

  • Maximizing profits by controlling labour costs and expenses.

  • Continuously reviewing and managing team performance.

  • Supporting the Store Manager in identifying opportunities for commercial advantage.

  •  Providing and exceptional in store experience for customers.

  •  Checking off and signing invoices and credit notes on a weekly basis.

  • Managing staff training requirements.

  • Delegate work and give tasks to individuals to do.

Text Section

QUALIC

Jun 2014Aug 2014

V
Jun 2010Nov 2010

MCITP

MICROSOFT INC. 

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