Work experience

Work experience
Apr 2015 - Present

Client Advisor


Responsible for delivering a friendly service, smiling, greeting and making eye contact with every customer that comes to the store. Playing an active role in providing a positive customer experience and driving sales.


  • Supporting the store team and manager to increase revenue streams and profit targets.
  • Providing a friendly and helpful service to customers.
  • Maintaining high standards of presentation and cleanliness across the store.
  • Demonstrating good product knowledge to customers on key promotions and offers.
  • Approaching customers that may require assistance if you are on the shop floor.
  • Carrying out stock replenishment.
  • Ensuring all areas of the store remain tidy at all times.
Mar 2012 - Apr 2015

Manager Assistant


Responsible for driving all areas of the business and for leading teams to deliver results. Also in charge of monitoring and driving a range of KPIs within a fast paced, high volume retail environment.


  • Working with the General Manager to improve operations, sales and profitability.

  • Maximizing profits by controlling labour costs and expenses.

  • Continuously reviewing and managing team performance.

  • Supporting the Store Manager in identifying opportunities for commercial advantage.

  •  Providing and exceptional in store experience for customers.

  •  Checking off and signing invoices and credit notes on a weekly basis.

  • Managing staff training requirements.

  • Delegate work and give tasks to individuals to do.

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A talented and effective communicator who has an energetic approach to work and a friendly personality.

Mohammad is committed to the development and growth of people, sales and profits. He has a strong desire to make a real and measurable difference to any company that he works for, and is more than willing to undertake on-the-job training.

He is able to combine commercial insight along with her extensive experience to further grow any business. and has extensive supervisory and junior management experience, as a hard working individual is prepared to put in long hours to ensure that a store hits its performance and sales targets. Right now he is looking to work for a company that has a good presence and which will offer her a unique place to work within their company.


Jun 2014 - Aug 2014


*Accredited Jewelry Professional *Jewelry Essentials *Diamond Essentials *Colored Stone Essentials .

  • Develop hands-on experience with the GIA International Diamond Grading SystemTM and the 4Cs (color, clarity, cut, and carat weight); and appreciate how they affect diamond value
  • Grade diamonds in the D-to-Z color range consistently and accurately
  • Use gemological equipment and procedures to identify and grade hundreds of gemstones
  • Identify gemstone characteristics, simulants, and treatments, and anticipate when advanced testing is required
  • Use technical knowledge for effective sales and excellent service
  • Discover how gemstones go from formation to the retail counter
Jun 2010 - Nov 2010



Microsoft Certified IT Professional , New Horizons | Syria