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Summary

Banking KYC/CDD Professional 

  •  Experience in project management (Remediation schemes), CDD/AML analyses.
  • Banking operations and investigative skills in transactional/non-transactional information and account analysis bordering KYC - On boarding/Ongoing, Account Take Over (ATO),
  • Carrying out due-diligence and enhanced due diligence on various cases.
  • The wealth of research and analytical experience I have in adverse media reports and escalation makes me well rounded in this area in addition to the risk analytical skills acquired in my banking profession as well as business banking degree modules.
  • I ensure I deliver quality in every case I complete due diligence on as I understand the significance of getting it right the first time.
  • My commitment to excellence stems from my understanding of the reputational risk and financial losses resulting from huge fines and penalties that may occur if I fail to adhere to the requirements of the Money Laundering Regulations.
  • I have strong experience and judgments ability in dealing with compliance and AML related issues within the Middle East environment coupled with solid working knowledge of banking processes and systems,
  • Although have excellent communication and interpersonal skills together with familiarity in interpreting banking and anti-money laundering regulations and laws.

Work History

Customer Due Diligence(CDD) Officer

Standard Chartered Bank
Mar 2013Oct 2014

As part of the SME Business unit my responsibilities and duties is working closely with Relationship Managers (RM’s) to understand client and correctly analyze, assess the Client AML Risk;

  • Maintain CDD at the highest level to protect the bank from regulatory risk.
  • Ensure that AML CDD risk related to the country is effectively managed end to end in accordance with group and local regulatory requirements.
  • Identified, assessed, mitigated, monitoring and reported in accordance with the banks risk management Completion of daily task assigned as per policy and procedures.
  • Conduct Customer due Diligence Risk Review for all EDD/SDD (Risk Based) I
  • Ensure timely review of SDD/EDD cases.
  • Ensure to coordinate with relevant users to close all open Detica AOC alerts.
  • Identifying the customer on basis of documents, data or information obtained from reliable and independent sources.
  • Identifying, where applicable, the beneficial owner and taking Risk-Based and adequate measures to understand the ownership and control structure of the customer.
  • Obtaining information on the purpose and intended nature of business relationship.
  • Conducting ongoing monitoring of the business relationship including ensuring that the transactions being conducted are consistent with the knowledge of the customer, the business and risk profile, including, where necessary, the source of Fund, Wealth, and ensuring that documents, data or information held are kept up-to-date
  • Perform world check, News on the individual or companies, and research if the clients are subject to adverse to media to identify the risk of PEP, Corruption, Bribe, Sanction, or AML.
  • Perform any other activity that comes under the ambit of AML/CDD/Sanctions.

Customer Services Representative

National Bank of Kuwait
May 2010Jan 2013
  • Responsible for handling incoming and outgoing telephone inquiries from the customers and ensuring that a high level of service is delivered by take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
  • Perform a full range of customer service oriented.
  • Improving productivity and generating incremental revenue.
  • Ensure the clients get the best of attention and understanding, to ensure that they satisfied.

Air Fright Operation Officer

Consolidated Marketing & Logistic Corp
Aug 2008Mar 2009
  • Handle processes involved in supply chain, deal with a variety of parties including suppliers of raw materials, manufacturers, retailers and consumers, this is often a two-way process with return of goods.
  • Coordinate processes to ensure customer satisfaction.
  • An awareness of and strategic response to external influences, such as legislation, fuel costs and environmental pressures, is vital. Transportation, stock control, warehousing, and
  • Ensuring structures are in place to monitor the flow of goods and materials.
  • Handle air-lines booking and ensure receiving the goods on time.

Clerk & Branch Operation Officer

Jordan Kuwait Bank
May 2006Jul 2007

Responsible for performing routine and intermediate branch and customer service duties; regularly supporting the branch manager and ensure branch operation activities run smoothly and efficiently.

  • Accurate and timely processing of all transactions and account maintenance, including investment instructions, account information requests, accepts retail and commercial checking and savings deposits; processes loan payments; check cashing processes and savings withdrawals
  • Processing all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services;
  • Opening, maintaining and closing of all account types; completes associated documentation and loads into the banking system as per policy and procedures. 
  • Ensures compliance with policies and procedures within the branch.
  • Promote business for the Bank by maintaining good customer relations.
  • Satisfying Customers.
  • Improving productivity and generating incremental revenue.

Education

Bachelor of Computer Information System

Al Zaytoonah University
Feb 2001Mar 2005

Certifications

Advance Compliance Qualification Program

International Compliance Association ICA
Nov 2014Aug 2015

The Program is designed to enable to demonstrate:

  • An appreciation of the objectives of regulation, the different focuses of regulation and the different types of regulation.
  • An understanding of the role of the regulation.
  • An appreciation of the key historical events that have shaped the development of the international regulatory landscape.
  • Knowledge of the range of regulatory model.
  • Knowledge of recent legislation and its impact on international regulation.
  • The impact of EU and international legislation on the global regulatory landscape.
  • An overview of compliance responsibilities.
  • An understanding of rules-based and principles-based regulation.
  • Comprehension of some key compliance issue.
  • An awareness of money laundering and how to prevent it.
  • An understanding of risk management.
  • An awareness of financial crime in general and how to prevent it.

Professional Training

    Standard Chartered Bank

  • Anti-Bribery – Mitigation Bribery Risk (e-Learning)
  • Anti-Money Laundering, Counter Terrorist Financing and Sanctions (e-Learning).
  • PEP Remediation Training (e-Assessment).
  • Reputation Risk (e-Learning).
  • FATCA e-Tutorial – Commercial & Retail (e-Assessment).
  • FATCA Orientation (e-Learning).
  • Group Code of Conduct (e-Learning).
  • Customer Charter (e-Learning).
  • Information Security Awareness for Everyone (iSAFE) - (e-Learning).
  • Living With HIV (e-Learning).

Jordan Kuwait Bank.

  • Workshop insurance
  • Detect fraud and counterfeiting bank
  • Marketing Banking
  • The art of customer relations
  • Excel
  • Introduction to bank credit
  • Remittances
  • Documentary credits
  • Services provided by the bank
  • Total Quality Culture
  • The art of Customer service & cross selling development workshop.