Download PDF

Summary

A challenging career opportunity within a well-reputed organization whereby I can develop and utilize my language and personal skills, qualifications and development skills . Exemplary ability to seek out ways to improve processes and streamline operations. Accomplished Sales and Customer Service Specialist experienced in turning excellent service and sales strategies. results in customer loyalty and increased profitability. Solid background in providing outstanding service, building customer relationships and exceeding sales expectations. Proven success in generating store revenue and collaborating with team members on improving efficiencies. Exemplary leadership ability with a drive to motivate and assist others while maintaining organizational. Strong team leadership and committed to excellence through producing positive results and customer satisfaction. Selfmotivated,punctual and reliable, and passionate about building lasting business partnerships and consistently exceeding expectations. Bilingual in Arabic and English. Expertise in retail,hospitality/hotel and restaurant operations. allow me to acquire experience through your organization

Qualifications 

  • Customer Service Sales & Marketing
  • StrategiesConflict/ComplaintResolution
  • Front-End Operations
  • Team Development & Training
  • Sales & Margin Improvement
  • Retail Operations Management
  • Merchandising & Warehouse Operations
  • Cost-Reduction Strategies
  • Customer Focused Leadership

personal data 

Date of birth  : 20/11/1990      Social status    :  single            Military Status :  Exemption from military service

Education

Sep 20092014

Bachelor of Law

Ain-Shams University

faculty of law

Work History

April2016Until now

casher

Mango

Cache receipt and review sales data for the moment access to the official inventory tasks

April 2015 March2016

Musharraf's office

GO BUS  company

Supervision of staff and the completion of work on the optimal shape

March2014Jan2015

casher

bella donna

Cache receipt and review sales data for the moment access to the official inventory tasks

Sep2012Feb2014

v.m

converse

Order view models inside the shop windows change with a commitment to the instructions of show

April 2012Agu 2012

sales

converse

Installing my part in Stoke arranging my Joined at the shop waiting for customers to stand in and try to help them

March 2011Feb2012

sales

Or

Installing my part in Stoke arranging my Joined at the shop waiting for customers to stand in and try to help them

Computer Software and Technology 

  • Computer Skills Very Good knowledge
  • Proficient in Internet and Computer Applications
  • High skills in use of Internet
  • Excellent knowledge of Windows
  • Experienced in office equipment and administrative operations
  • Good with dealing with Microsoft Office software

Personal skills 

  • Able to work on own initiative and as a part of team
  • Making a relationship with customers
  • Customer service skills
  • Developing and motivating my team to achieve our objectives
  • High motivated available as needed for training
  • Coping with pressure and setbacks
  • Excellent communication and negotiation skills
  • Comfort with shifts
  • Comfort with physical work
  • Pride in achieving individual targets
  • Flexibility and punctuality
  • Able to carry out manual duties, stand for long periods of time and lift light to medium loads

Hobbies 

football - GM - Competition - Social - Travelling - Walking - Attention to all that is new