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Mohamed Gaber Hussein

Experienced in providing Productivity advices & Technical support for Power Generation and Construction machines

Work experience

Apr 2011Jan 2014

Technical Support & Condition Monitoring Supervisor

Mantrac Group (Caterpillar Official dealer in 9 countries )
*Providing support to territories during phase in period, and continual training on product support enhancements and features. *Supervise analysis Team & provide them with technical advices. *Generate possible business opportunities based on investigations. *Establishing communication link to territory staff (PSSR’s, Business units service managers & Prime Product Sales). *Visiting the customers to give advices & support ideas about getting best operations performance for machines & generator sets
Feb 2010Mar 2011

Technical Training Supervisor

Mantrac Group (Caterpillar Official dealer in 9 countries )
*Manage & oversee cooperate training program *Carry out training surveys, design & deliver training based on customer needs & Mantrac team *Supervise training Instructors & provide them with technical advice as needed *Visiting customer sites within Mantrac territories to ensure customers’ satisfaction with service offered *Provide technical Advice & assistance to engineers & technicians at different sites *Maintain regular contact with service mangers & managing directors on training matters in their territories.
Sep 2008Jan 2010

Technical Training Instructor

Mantrac Group (Caterpillar Official dealer in 9 countries )
*Design & develop training material for troubleshooting courses according to Caterpillar standard. *Provide expert technical assistance to engineers & Technicians at different sites *Conducting technical training courses in Mantrac territories with hands on & practical sessions *Conduct annual assessments to determine training requirements for service Team TCDP (Technician Career Development Program) through annual Surveys.

Education

19992004

Bachelor of Science

Alexandria University
19971999

High Secondery School

EL abasyia el thanweya

Skills

Continuous Improvement
Team Building
Analysis
New Business Development
Project Management
Leadership
Manufacturing
Operations Management
Team Leadership
Management
Engineering
Cooperative
Troubleshooting
Maintenance & Repair
Generators
Project Planning
Procurement
Negotiation
Heavy Equipment
Business Analysis
Customer Service
Team Management
Dependable Team Player
Teamwork
cooperative
Open Minded
Communication Skills
Technical Support
Coordination
Commissioning
Problem Solving
Training
Power Generation