Mohamed El Reweiny

  • Egypt, EG
  • +20 1066605066
  • mohamedelreweny@yahoo.com

Summary

A well-educated and highly experienced General Manager with a great deal of knowledge and understanding of the hospitality industry. Having served fifteen years in management positions and quickly progressing through the industry I have gained excellent leadership skills, I know the ins and outs of my field and the likely motivators and challenges that individuals face at each point in their career. This means I can both manage and lead by example drawing on past experience to effectively deal with problems and challenges as they arise. I have a proven track record in successfully analysing situations and making complex operating, administrative and procedural decisions, always keeping an eye on the bottom line and ensuring efficiency in all operations. Currently looking for a challenging new position that will allow me to both utilize and further develop my management and business development skills.

 

Work History

Work History
Jul 2013 - Present

General Manager

Movenpick Resort Hurghada
  • Achieved the Best Commercial Performance Hotel in Africa. 
  • Certificate of Excellence "Hall Of Fame" for 5 consecutive years from Trip Advisor.
  • Efficiently supervising hotel operation to ensure maximum efficiency and achieve the highest volume of sales, exceeding profit goals.
  • Successfully establishing the hotel financial budget and overall hotel business plan, implementing the strategy together with relevant managers.
  • Supervise the development of the management team and provide assistance, guidance and coaching.
  • Developed and coached 2 Assistant Department heads to be promoted to Department Heads (Front Office Manager and Revenue Manager).
  • Ensured the Implementation of consistent training and development plans for all employees to ensure positive guest experience, high employee morale and assistance to the company’s future staffing challenge
  • Supervised and completed the renovation of the hotel public areas including the hotel lobby, 2 F&B outlets and all guest toilets as well as the hotel kitchen
  • Managing the usual overall day to day activities within the hotel and ensuring smooth operations.
Jan 2010 - Jun 2013

Resident Manager

Mӧvenpick Hotels & Resorts
  • Achieved the Green Globe Certificate 
  • Gained a Certificate of Excellence from Top Hotels (One of the top best 100 resorts among the world) 
  • Granted a Certificate from Booking.com as one of the top 10 producers in the Red Sea region. 
  • Supervised the timely back of the house renovation (Laundry, Employees Restaurant, AC Chillers, Boilers, etc.) 
  • Successfully developed new Standards of Operations (SOPs) for all the operational departments in cooperation with the concerned Head of Department.  
  • Directed and coordinated the rooms division including but not limited to managing the rooms count optimally, provide high level of service standards, setting KPIs, budgeting, forecasting, staffing and training
  • Supervised with the F&B Manager the hotel outlets operation to ensure quality of service and product, HACCAP, equipment use, staffing requirements, promotions, special events preparation and F&B cost.
  • Coordinated with the Engineering Department to ensure the property is properly and diligently maintained
  • Ensuring high retention rates of department heads and staff; improving employee morale and providing consistent training for all employees at all levels.
Sep 2009 - Jan 2010

Resident Manager and Acting GM

Movenpick Resort Hurghada
  • Supporting the general manager by overseeing all the hotel departments.
  • Ensuring that the hotel achieved an extremely high level of customer satisfaction and provided a high quality service
  • Performed day to day management tasks, dealing with customer queries and resolving any issues that arose and managed staff related issues.
Dec 2008 - Aug 2009

  • Successfully oversaw hotel operations as first in command, achieving and exceeding financial and non-financial targets for the hotel.
  • Achieved the highest Employees Satisfaction Survey score in Africa  
  • Developing and coaching 2 Assistant Head of departments and promote them to Head Of department. (Front Office Manager and Director of Sales)
  • Successfully gained 100% of the Government and State House business, previously handled by a different hotel chain in Lusaka
Jan 2010 - Jun 2013