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Work experience

May 2013Present

Travel Consultant

Emirates Group/ Dnata Travel
Travel Consultant : Interaction with clients and potential clients directly to provide superior and consistently high-quality travel services to sell airline tickets, travel and leisure-related products. Handling of complex transactions and advise clients on the finer points of difficult itineraries. • Provide advices and information to clients concerning local and international tours, travel routes, accommodation, local customs, fares, and travel regulations • Discuss client requirements and advise on suitable options • Plan, prepare and cost itineraries (travel plans) for clients • Make travel, accommodation and related bookings • Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements • Issue tickets for travel, accommodation vouchers and all relevant documentation • Collect payments and maintain records of transactions • Assist with changes to travel arrangements and bookings where required.


Passion for travel

Willingness to continue my training and development

Successfully provide a courteous and efficient travel booking service

Able to work instinctively with good initiative

Enjoy business marketing and networking events

Able to provide excellent product knowledge and apply selling techniques

Extensive travel industry knowledge