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Work History

Apr 2015Oct 2016

STORE MANGER

Okaidi store- Alexandria -Egypt - Mazaya

My main tasks is

  • motivate my team to achieves store target
  • sending reports to brand manger
  • keep store merchandise
  • customer service skills
  • be sure that no body has a complain with the store
  • execute plans to achieves  company goals

Mar 2014Apr 2015

Assistant store manger

Aldo ac-Alexandria-Egypt -Hooker

my main tasks is

  • Reordered inventory when it dropped below predetermined levels.
  • Remove pressure on the store manager
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed
  • Play on best seller report and put it in eye level and right position.

Feb 2012Mar 2014

VISUAL MERCHANDISER

Parfois store- Alexandria-Egypt -Mazaya

i was work as a sales in the beginning and i have promoted to senior sales then cashier till visual merchandiser and responsible for

  • creating visual merchandising packs to communicate visual guidelines including layout principles, visual dressings and signage
  • visiting branches to coach in-store visual merchandising or sales teams to interpret the guidelines and training them in the execution of the visual concept;
  • leading and motivating teams to complete displays to tight deadlines
  • seeking feedback from colleagues and customers on the visual impact of displays and implementing changes.
  • must focus  lighting,balance,steaming ,signs ,store concept
  • Display the store exactly like the merchandising pictures and if we haven't the same item in the pictures we put matching item on each section by family materials and colors

May 2011Sep 2012

Sales assistant

H&M Store - Alexandria -Egypt -Alshayaa

my main tasks is

  • Greeting customers who enter the shop.
  • Be involved in stock control and management.
  • Right replenishment & respect the Display Rules.
  • Assisting shoppers to find the goods and products they are looking for.
  • Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
  • play on UPT & AVT
  • Receiving and storing the delivery of large amounts of stock
  • Keeping up to date with special promotions and putting up displays.
  • care about customer mode
  • must have a knowledge about types of customers
  • keep store merchandise
  • looking always for customers needs not my needs

Education

Nov 2008Jul 2013

Bachelor of Accounting

Alexandria university

Graduated from Faculty of Commerce

Sept 2016Present

Mini MBA

Modern academy

Retail management

Mar 2013Apr 2013

COMMERCIAL EXCEL

EA AC

Military service

Exempt

Skills

  • Microsoft Office Outlook, Microsoft Office Power Point, Microsoft Office Excel, Microsoft Office Access, Presenter, Speaker, Coach
  • Customer service skills
  • Excellent communication and negotiation skills
  • Good presentation and excellent personal organization
  • Comfort with physical work
  • work more than 8 hours
  • Shop displays
  • Customer relations
  • Merchandising

visa period

start date From 16/11/2016 to 11/02/2015