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Personal Information

  • Nationality: Palestinian - Resident Identity: Transferable Iqama - Driving License - Born Place:in Saudi Arabia - Makkah - Marital Status: Single - Age : 29

Summary

A position in corporate  and take a challenging career in the field of Information Technology and wish to work in an environment which explores current technologies and will utilize, challenge and advance my talents to best potential.

Work History

Nov 2015Aug 2016

IT Support Administrator

Aircraft Maintenance Hangars Project - ACC

Monitoring and maintaining computer systems and networks,troubleshooting system and network problems and diagnosing and solving hardware/software faults; setting up new users’ accounts and profiles and dealing with password issues;Share permissions;A shared resource provides access to applications, data, or a user's personal data;Monitor employee web activity and block undesirable traffic, reduce security risks of malicious downloads, control and monitor bandwidth usage.



Sep 2013Nov 2015

IT Support Coordinator

Haramain High Speed Rail Project ACC Company

Provide technical customer service support to end users of software used to operate a plan's, Works in a true team environment to share knowledge regularly with peers and look for efficiency for our customers.

May 2012Aug 2013

IT Specialist

Prince Mohamad Bin Abdulaziz Airport - ACC Company

Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products.Installing and configuring computer hardware operating systems and applications.

Apr 2011May 2012

IT Support

Ras Al-Khair Power Plant- ACC Company

Provide prompt responses to questions from employees. They troubleshoot, diagnose and resolve problems related to operating systems, hardware and software,document problems and conversations to create a log that can be referenced by other technicians and for training purposes.

Education

20072011

Bachelor’s Degree, Information Technology (Distance Education)

Thamar University :Systems analysis and design, project management, personal computers, operating systems, applications, networks.
 20152017

Associate Degree in Computer Networking 

New Horizons Computer Learning Institute

Cisco Networking Academy Program IT Essentials
CCNA - Routing and Switching
VLAN ,EIGRP ,OSPF RIP ,Dynamic Routing ,Static ,Access-list ,NAT
Windows Server MCSA - DNS - DHCP - FSRM -Hyper-v, Active Directory - TMG/ISA Firewall -Troubleshooting- Exchange Server .

Certifications

March 2016March 2019

Cisco Certified Network Associate (CCNA)

CCNA Routing and Switching

CSCO ID: CSCO12409338

The CCNA Routing and Switching validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks.

-Routing Protocols (OSPF,EIGRP,RIPV2)

-Switching (Etherchannel,VLAN,DTP,RSTP)

-Security (Access-list)

Jun 2013

ITIL V3 Foundation Certificate in IT Service Management

Registration code:EXN4778554

ITIL Foundation is the most important certificate for IT professionals and employees to know more about IT Service Management.

Jun 2008Aug 2010

Microsoft Certificate System Engineer MCSE 2003

MCP ID:7488014

-Managing, designing, and implementing infrastructures based on the Windows Server platform(2003/2008/2012),

-Configuring and administering network services such as Active Directory, DNS, DHCP, and Group Policies, Exchange server,firewall( ISA, TMG)

-Share and NTFS Permissions on a File Server.

Languages 

1) English :Professional working proficiency

2)Arabic :Native or bilingual proficiency