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Work History

1/2017Now

Senior IT System Engineer

Efinance co.

System Administrator site Engineer at the "Information Center of Egyptian Governmental Prosecution" Project.

- Responsible for the Data Centers Infrastructure.

- Deploying and Managing Information Center Servers.

- Reporting and documentation of the global sites status of the Data Centers.

- Troubleshooting Environment Servers and Services.

- Linux (RH, OL) and Microsoft windows servers Administration.

4/201412/2016

IT System Engineer

Efinance co.

- Help end-users in the setup Microsoft and CISCO products in response to the trouble tickets assigned by the first line of support.

- Active Directory Managing.

- Trouble shooting the tech. problems with end users remotely or Face-to-face.

- Contribute in the testing and training of the new products and patching level in order to support them.

- Train the first line of support team on the new products to the extent that helps them delivers their role as a first line of support.

- Maintain and administer computer networks and related computing environments including computer hardware, systems software.

- Reporting and documentation.

- MS and RHEL systems administrating.

- Data Center Infrastructure.

- VISIO diagrams documentation.

5/2013 4/2014

Product Deployment & Technical Support

Efinance co.

- Responsible of Product Deployment & Technical Support for the Benzene Smart Cards Project at EGPC, Warehouses and Petrol Stations.

- Installation and supporting of The Point of sales (POS).

- Installation and supporting of The Applications and VPN Connection.

6/2010 3/2011

IT Store Keeper

Kuwait food company – AMERICANA (UAE, Dubbai)

- Responsible for resaving & distribute “Dry & Frozen” materials .

- Supply restaurants of Americana’s company with its needs.

- Working on ORACL database & troubleshooting system.

8/20096/2010

IT Engineer

TEC ENGINEERING AND CONTRACTING CO

Networks Installation.

PCs Maintenance And Collecting.

PCs Software Installations.

Supporting the technical office of the company.

Courses & Skills

  • ITIL Foundation Certificate in IT Service Management
  • CISCO Networks Adventure (CCNA).
  • Microsoft windows 7 config. and office 2010 (70-681).
  • Installing and Configuring Windows Server 2012 (70-410)
  • Administering Windows Server 2012 (70-411)
  • Configuring Advanced Windows Server 2012 Services (70-412)
  • Designing and implementing a server Infrastructure (20-413)
  • Oracle Linux 6 Administration. “Attendance”
  • Oracle Linux 6 Advanced Administration. “Attendance”
  • MCSA , MCSE , RedHat Enterprise Linux system engineer.
  • Microsoft SCCM & SCOM.
  • Administration of MS systems.
  • Administration of Red hat Enterprise LINUX.
  • Troubleshooting & installing of software and hardware.
  • Networks installation & troubleshooting.

Education

20062009

B.Sc. Degree In Management Information System (MIS) In English

High Institute For Computer And Information System –Abou Kier

Grade                               : V.good

Date Of Graduate       : May 2009

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