Michelle Ross

Skills

Proficient in Microsoft Office Programs such as Word, Excel, PowerPoint, Outlook and Adobe Acrobat Reader and experience with event planning, scheduling and giving presentations.

Volunteer Experience

Food Bank of South Jersey, Pennsauken, NJ- September 2006-June 2010

SHU 500, South Orange, NJ- October 2010

Work History

Work History
Jul 2012 - Present

Cashier/Server

Bobby's Burger Palace

Deliver outstanding food and beverage service to customers.Take orders from guests, handle cash amounts and sign up customers for BBP Rewards Program.Ensure the cashier tally sheets are accurate.Responsible for keeping the restaurant clean and organized at all times.Prepare accurate checks that itemize and total meal costs and sales taxes.

Oct 2012 - Jan 2013

Sales Associate

H&M

Provided excellent direct and indirect customer service on the selling floor, in the fitting room, and at the cash point.

Followed store logistics processing - unloaded delivery truck, received shipments, opened and unpacked merchandise and security tagged items for loss prevention.

Performed cash transactions - handled all required transactions, issued receipts and packed merchandise.

Jun 2011 - Feb 2012

Sales Associate

Macy's Department Store

Was responsible for stocking and as a sales service associate, assisted customers in the acquisition of products and general information concerning store policies and procedures.Processed procurement actions for products purchased via company requisition forms, credit card, debit card, and cash purchase.Successfully managed and maintained 100% property accountability of store property and my cash drawer at the beginning, during, and at the end of each shift.

Mar 2011 - Jun 2011

Teacher Aid

Kiddie Junction DayCare

Was responsible for observing and applying developmental programs.Kept detailed record of children's growth, development and behavior.Prepared daily play and learning materials.Supervised children's play and enforced safety rules.

Jan 2011 - Apr 2011

Impact Team Member

Abercrombie & Fitch

Adhered to company guidelines in personal appearance and rules of conduct.Scanned computer systems and organized stock room during merchandising.Was responsible for retrieving items from fitting rooms and cashwraps.Gathered clothing to steam, hang, fold, and/or sticker.Met and surpassed daily sales goals.Displayed exemplary customer service skills.

Mar 2010 - Aug 2010

Sandwich Artist

Subway

Learned the basics of food safety and food preparation.Maintained tidiness and the sanitation of food preparation areas.Interacted and displayed quality assistance to customers.Successfully managed and maintained 100% property accountability of store property and my cash drawer at the beginning, during, and at the end of each shift.

Education

Education
Sep 2011 - Present

Bachelor's

Camden County College
Sep 2010 - May 2011

Bachelor's

Seton Hall University