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  • Ability to deliver superior service by exceeding customer expectations.
  • Strong communication and organizational skill.
  • Proficient in Microsoft Office Programs such as Word, Excel, PowerPoint, Outlook and Adobe Acrobat Reader and experience with event planning, scheduling and giving presentations.

Work experience

Jul 2012Present


Bobby Flay's Burger Palace
  • Deliver outstanding food and beverage service to customers.
  • Take orders from guests, handle cash amounts and sign up customers for BBP Rewards Program.
  • Ensure the cashier tally sheets are accurate.
  • Responsible for keeping the restaurant clean and organized at all times.
Sep 2013Present

Customer Care Assistant

  • Answered and responded to incoming calls from employees and former employees with questions about their benefits, payroll and possible learning center.
  • Provided information and resolved any issues pertaining to those calls in a timely, courteous and professional manner
  • Followed up on outstanding issues to ensure resolution, kept the customer informed on the status of research, and closed out case when completed.
  • Handled confidential information with sensitivity and discretion in accordance with Data Privacy requirements.
Apr 2013Jul 2013


45th Street Pub
  • Had complete knowledge of restaurants food and beverage preparation.
  • Was able to interact with guests in a friendly and fast manner.
  • Checked identification of guests to ensure they are of legal age to consume alcoholic beverages.
  •   Maintained proper dining experience: delivered items, fulfiilled customer needs, offered desserts and drinks, removed courses, replenished  utensils and refilled glasses. 
Oct 2012Jan 2013

Sales Associate

  • Provided excellent direct and indirect customer service on the selling floor, in the fitting room, and atthe cash point.
  • Followed store logistics processing - unloaded delivery truck, received shipments, opened andunpacked merchandise and security tagged items for loss prevention.
  • Performed cash transactions - handled all required transactions, issued receipts and packedmerchandise.
Jun 2011Jun 2012

Sales Associate

Macy's Department Store
  • Was responsible for stocking and as a sales service associate, assisted customers in the acquisition of products and general information concerning store policies and procedures.
  • Processed procurement actions for products purchased via company requisition forms, credit card,debit card, and cash purchase.
  • Successfully managed and maintained 100% property accountability of store property and my cash drawer at the beginning, during, and at the end of each shift.
Sep 2011Dec 2011

Impact Team Member

Abercrombie & Fitch
  • Adhered to company guidelines in personal appearance and rules of conduct.
  • Scanned computer systems and organized stock room during merchandising.
  • Met and surpassed daily sales goals.
Jan 2011Jun 2011

Teacher Aid

Kiddie Junction DayCare
  • Was responsible for observing and applying developmental programs.
  • Kept detailed record of children's growth, development and behavior.
  • Supervised children's play and enforced safety rules.
Jun 2010Aug 2010

Summer Internship

Sunoco Credit Union
  • Performed file maintenance and account changes as needed.
  • Responded to inquiries and questions if possible or directed them as necessary. Recorded and relayed messages.


Sep 2013Present


Burlington County College
Sep 2010Jun 2011


Seton Hall University