Summary of Qualifications* Over 30 years of supervisory and management experience.* Adept at developing and implementing policies and procedures.* Skilled at large project development and implementation.* Excellent communication and customer-service skills.* Highly computer literate.Career Highlights * Managed a 24-hour-a-day operation providing first-quality alarm-monitoring services to over 20,000 commercial and residential customers in over 10 states through a network of over 60 alarm dealers.* Planned and implemented many large scale projects such as a $150K software/hardware replacement project for Intercity Alarms which was accomplished with no down-time and with absolutely no interruption to our customer’s alarm-monitoring service.* Directed the day-to-day operations and administration of one of the largest communications facilities in the U.S. Coast Guard.* Supervised a Coast Guard mission-critical operation staffed by 15 data and technical specialists providing computerized assistance to search and rescue organizations world-wide.* Successfully managed staffs of up to 60 people.