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Micah Morris

Engagement Manager


  • Over 12 years of experience bringing optimal solutions to the experience that people have when interacting with user interfaces
  • Professional expertise in User Experience, Human Factors Engineering, User Interface Design, Information Architecture, Human-Computer Interaction, Usability Testing, Systems Engineering, and System Testing
  • Extensive experience creating wireframes and user interface prototype mockups, user interaction workflows, storyboards, persona descriptions, and conducting research/statistical analysis
  • Education concentrated in Human Factors and Systems Engineering
  • Multilingual, with additional fluency in Norwegian/Swedish/Danish and conversational German

Work History

Oct 2012Present

User Experience Lead

Tata Consultancy Services

  • Currently managing the development of a User Experience practice
  • Implemented User-Centered Design for software user interfaces across Finance, Media, and Insurance industries
  • Educating colleagues and clients of the value that User Experience and the User-Centered Design process provide and guiding them as the associated concepts are applied to designing user interfaces that people are really going to want to adopt
Jun 2008Oct 2012

User Experience Consultant

  • Provided optimal website design solutions for the most highly used Government site in the United States,
  • Was the Usability Test Lead for the January 2009 website's release
  • Gave instructions to website developers to facilitate the site's optimal user experience
  • Led the usability test of another highly used Government website
  • Conducted software product and assembly testing of Siebel and SAP applications
  • Led and executed Section 508 compliance testing of Government software, ensuring software accessibility for disabled users
  • Managed a software team, delivering optimal design solutions to meet client functional and usability needs 
Jan 2008Jun 2008

Human Factors Engineer

Engineering Services Group (Contract)
  • Empowered Boeing to provide the U.S. Department of Homeland Security with optimal solutions to ensure the safety of America
  • Ensured that the program functioned with an optimal user interface design based on proactive tours with local law force and heuristic expertise
Oct 2006Oct 2007

Human Factors Engineer

  • Optimized the interaction that Geospatial Analysts experienced when interacting with mapping software for pinpointing information
  • Facilitated working group sessions to determine user interface optimization
May 2006Oct 2006

Interface Design / Human Factors Specialist (Contract)

The ACI Group, Inc.
  • Supported Lockheed Martin designing intranet user interfaces used by the Social Security Administration
  • Conducted working group sessions to determine user personas and workflow descriptions
  • Constructed detailed wireframes to communicate design options to the client
Mar 2004May 2006

Human Factors Engineer

Basic Commerce and Industries, Inc.
  • Provided NAVSEA with Human Factors Engineering expertise for the design and development of the Tomahawk Missile System, which is the Navy's premier weapon system
  • Conducted Human-Computer Interaction Testing on U.S. sailors intended to use the end product, consisting of biometric evaluations and subjective feedback
  • Ensured that NAVSEA's Aegis Combat Weapon's System included the best solution for Human Factors Engineering, including the alerting system within their ships
Jan 2002Dec 2002

Researcher/Graduate Assistant

Embry-Riddle Human Factors and Systems Dept.
  • Conducted research with pilots using various flight simulator technologies, including voice recognition and touchscreen interfaces in realistic scenarios
  • Taught Bachelor's level students in the field of Statistics for the Behavioral Sciences
Oct 2000May 2001


George Mason University's Industrial/Organizational Psychology Dept.
  • Conducted user interaction tests on flight simulator software in support of the US Airforce


Jan 2002Dec 2003

Masters in Human Factors and Systems

Embry-Riddle Aeronautical University
  • Graduated with Distinction, including a 4.0 GPA. 
  • Curriculum included training in Human Factors/Systems Engineering, Research, Advanced Statistics, Ergonomocs, and Cognitive Psychology
Aug 1997May 2001

Bacholor of Arts in Psychology

George Mason University
  • Obtained valuable experience within GMU's department of Industrial/Organizational Psychology testing people using flight simulator software
  • Achieved a GPA of 3.39 while competing on the NCAA Division 1 level in the sport of wrestling