Sales Supervisor / Associates
Sales Supervisor (Aug. 2008-Nov. 2010)• Supervised and trained up to 6 employees per shift• Prepared weekly, monthly, and quarterly sales reports• Participated in weekly store wide department meeting to share department goals and updates• Ensured sales floor was organize and meet organization standards• Delegated responsibilities to other associates. Performed follow-up to ensure task completion • Provided great customer service, answered questions, and performed special orders• As a result of keeping items in stock, sales rose by 30% and consistently achieve number one in the district in shoe sales and customer service. Sales Associates (Nov. 2010-present) (Stepped down from Sales Supervisor to focus on finishing school.)• Ensure that each customer receives outstanding service. • Help ringing up sales at the checkout lanes and/or bagging merchandise.• Aid customers in locating merchandise by calling another branch or order online. • Assist in processing and replenishing merchandise to the sales floor. • Monitor and fill floor stock.