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Business Development
Customer Service
Adobe Creative Suite
Account Management
Project Coordination

Work experience

Sep 2012Present

Account Manager

A.K.A. New Media Inc.

I am responsible for over 250 client accounts as well as managing business development. This includes reaching out to potential clients, creating positive experiences for current clients, and managing the development of client project. In addition to sales and marketing activities, I also track all billing, create contracts and proposals, and manage web content, Google Analytics and Adwords.

Sep 2012May 2013

Sales Associate

Urban Outfitters

Worked with this fashion/lifestyle retailer as a sales associate, and was responsible for providing customer service and merchandising assistance. Developed my knowledge of current fashion and lifestyle trends, as well as an understanding of the branding and marketing tactics used to target the 18-30 year old demographic group. 

Apr 2011Sep 2011

Administrative Assistant

Financial Services Commission of Ontario

Tracked the progress of insurance and mortgage applications, while organizing and processing the payments to these areas. I would follow up and correct any problems and complaints from FSCO clients. When needed, would update the company’s computer system guides, and aid the Legal department.


Sep 2008Apr 2012

Bachelor of Arts

University of Guelph