Testimonials

“Jeff is organized, insightful and thorough individual with excellent people skills.”

Hasan Shariare

Manufacturing Electrical Engineer

Novellus Systems

“His aerial view in problem solving is simply awesome. He has always groomed and motivated the team with his knowledge. Extremely cool minded and fun to work with.”

Srikanth Avadhani

Software Key Account Specialist

Novellus Systems

“His dedication and his willingness to do what it takes in order to resolve any issue has proven Jeff’s limitless potential. Jeff Jackson has characteristics which lend me to believe you will be hard-pressed to find a more qualified candidate. “

Ron Dyer

Automation Global Product Support Engineer

Novellus Systems

Volunteerism

Cenntenial Soccer Club team

Coached U9 girls

Portland Police Youth League

Coached T-ball team

Portland Community

Fed the homeless on Thanksgiving Day in downtown

Project Return

Collected $1200 over three week period in March to purchase tennis shoes for under priveledged children in N. Portland

Summary

  • Engineer with hands-on background in software, field service maintenance, and control systems support
  • Ability to analyze systems to the modular level for ultimately arriving at root cause of failures
  • Extensive skill and experience in systems integration, end user training and support, and technical documentation
  • Selected as software account management specialist for three key accounts – Intel, Samsung, and Texas Instruments
  • Excellent at troubleshooting electrical, electronic, mechanical and software related issues.

Education

Education

Industrial Management

Oregon Institute of Technology

Applied Associate of Science

Electronic Engineering Technology

Bachelor Business Administration

Warner Pacific College

Work History

Work History

Senior Lead Tech

Ipec Corporation
  • Performed final test and qualification prior to shipment of Chemical Mechanical Planarization tools.
  • Testing included functionality of control systems, robotic movement and setup, and mechanical reliability.
  • Prioritized shift personnel activities based on company shipment schedules; deployed crew accordingly.
  • Debugged issues related to tool electronics, robotics, computer network, electrical wiring of controls and mechanical assembly.
  • Provided quality assurance source inspections prior to end-user inspection.

Software Support Specialist III

SpeedFam-Ipec
  • Provided software support for end-users of CMP tools. Worked with development and software test departments to improve testing and release efforts
  • Tested and helped develop Secs/Gem release for fab automation using SecSim Pro application.
  • Provided key feedback to engineering personnel regarding success or failure of test procedures and possible solutions.
  • Provide software support and consultation for field service and operations both domestic and international.

Manufacturing Engineer

Novellus Systems

  • Responsible for assuring the lean manufacturing build process of Novellus Systems revenue equipment goes smoothly by interfacing directly with SQE, MQA and Business Unit Engineering crew
  • Manufacturing Engineers number one priority is to help tools ship on time while being built to quality specifications.
  • Project Manager for integration of Automated Final Test Process. Role as Project Manager included interfacing with numerous cross functional teams to complete a data collection system that would insure repeatable and traceable test processes on all Novellus Platforms.
  • Performed Technical Writting duties and trained key Final Test personnel on proper methods for installing and testing software on multiple integrated computer systems across all Novellus products. This included software installation and troubleshooting of both Windows based computers and QNX operating system controllers.
  • Project Manager for implementation of Virus Free Manufacturing. Project spanned across all three Novellus manufacturing facilities. Goal was to add safeguards necessary to ship virus free tools to customers.

Software Support Engineer

  • Provided software support for end-users of Novellus chemical vapor deposition tools.
  • Supported software and control system issues for manufacturing department in an effort to maintain on time delivery.
  • Wrote technical bulletins related to software issues that could harm personnel, equipment or product. Disseminated bulletins to local teams around the globe. Bulletins written to 6th grade reading level to insure comprehension by all users, both domestic and international.
  • Provided development team with Software Problem Reports using Clear Quest database in an effort to improve software releases and implement patches where necessary for quick resolution.
  • Aided Software Quality Assurance department in testing efforts for new releases of software using simulators and process lab tools to reproduce issues found at customer sites and in factory.
  • Using simulators, trouble shot tool issues via modem connection to tools at customer site to determine root cause. Collected tool logs for download and analysis necessary to reach cause and solution.
  • Automated Final Test project leader. Developed tool programs for automated testing and data collection of tool mechanical devices for reliability and repeatability prior to shipment.

Field Service Engineer

  • Provided on site support for Chemical Mechanical Planarization tools at LSI Logic in Gresham, Oregon. Support included all aspects of tool maintenance, repair and installation.
  • On site software specialist. Developed several software solutions for tools as customer requested.
  • Wrote robot macros for Brooks robots used on integrated equipment for CMP tools. Several of the macros developed were released in new versions of software installed globally.
  • Supported preventative maintenance efforts for all tool needs using specifications provided by customer.
  • Installed software releases and patches when necessary. Worked with software department to insure reliable installations. Submitted software problem reports for future release enhancements and fixes.
  • Installed equipment retrofits to improve tool performance and product quality.

References

References

Alex Kalemkeris

Stephen Loftus

C. Peter Lu