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To obtain a position as a software quality assurance analyst in a productive environment that is conducive to advancement and learning.

Work experience

Computer Technician

  • Handled variety of technical issues for Atlanta Public School System
  • Performed image and re-image of different operating systems
  • Used LANDesk operational control software to implement remote desktop assistance
  • Provided technical support to consumers with inquiries through inbound calls
Apr 2008May 2009

Quality Assurance

A.D.A.M., Inc
  • Worked closely with software engineers to ensure high-quality releases
  • Determined testing requirements developed and reviewed test scripts for positive and negative test scenarios
  • Designed test plans and defined test cases for functional, integration system, and end user acceptance testing
  • Entered bugs, escalated issues to developers, and verified fixes
  • Used software to aid in the delivery and deployment of content to clients
  • Proven ability to create and deliver solutions that meets corporate objectives
  •  Provided technical support to consumers with inquiries through inbound calls
  •  Managed and/or led multiple projects while acting in a project management role
Aug 2007Feb 2008

Deployment Services Technician

ProSys Information Systems
  • Handled wide variety of technical issues as HP and Dell field technician
  • Performed and troubleshoot issues for IT staff while performing system maintenance functions
  • Provide essential maintenance as well as performed Data Mining on workstations
  • Achieved high level of customer satisfaction through a patient methodical approach to installations and problem resolution


Jan 2009Present


Jul 2002May 2007


Mississippi State University


Visual Basic