20 years experience in telecommunications and networking service industry to include ACD, Voip, call accounting and systems management. Network experience includes training on Cisco, Vanguard/Motorola and Adtran. Network topologies include frame relay, point to point and mpls. Past experience includes management of service departments and daily operations to include in house networking and scheduling.
Leadership skills training with U.S. Army
Always looking for ways to create a proactive environment.
*Recovered for the company over $180,000 in billing mistakes from carriers.
*Created a voip network for 1500 + users saving the company over 1.2 million with a proven return on investment in under 3 years.
*Projected savings of $300,000 annually by trimming back unnecessary voice and data services.