It is not what I say about myself, but what others say, that can truthfully reveal who I am and what I do. Here, then, are the unaltered voices of those with whom I have worked: customers, stakeholders, and colleagues alike:"Maurizio has an amazing ability to simplify complexity and bring people together to achieve great things." -- Stuart Baltman, Director at Lifelabs [a colleague]"The most strategic and out of the box thinker that I have come across in an I.T. Leader in my career." -- Susan O'Dowd, SVP HR, Lifelabs [a peer]"The clearest and most concise statement I could make would be that Maurizio is one of the three top bosses I have ever worked for during my career. His vision and ability to provide insight into people and situations is second to none." -- Robert Duffy, Director Global Supply Chain at Harlan [a direct report]"A very talented executive who builds strong organizations and has great leadership skills" -- Doug Vaughan, CFO, Harlan [a peer]"His leadership over a procurement effort contributed millions of dollars in annualized savings." -- Joe Mayer, VP Global Commercial Operations at Harlan [an executive stakeholder]"An inspirational leader and an invaluable asset in guiding my career whilst reporting to him" -- Joel Barraclough, Manager Business Solutions, Harlan [indirect report]"I would welcome the chance to be a member of his team in the future." -- Todd Manser, Manager of Technical Services, Lifelabs [indirect report]"You did a tremendous job at rebuilding everything related to IT. It was a pleasure to bring you back and watch your progress as you were "unleashed" on an IT situation that was nothing short of abysmal. The decision to hire you made me look like a genius. Your energy, passion, and managerial courage served you and the company very well indeed." -- Hans Thunem, CEO Lifelabs [my manager for 8 years at 2 companies]

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Awards and Publications


  • Canadian Information Productivity Award (CIPA),UHN and MDS PRO Project, 2004
  • IBM J.D. Edwards Canada Partner Of The Year Award, 2000
  • IBM Special Achievement Awards, 1997, 1998
  • IBM Employee Retention Award, 1998

Publications and Articles

  • Appeared on Computing Canada magazine, the Globe and Mail Report on Business, Time Magazine, and Materials Management and Distribution magazine for leading roles in ERP and Supply Chain projects.
  • Guest speaker at the Canadian Association of Supply Chain and Logistics Management, and at the Machinery and Equipment Manufacturers' Association of Canada on strategic Supply Chain Management topics (2000).

Work History

Work History

Director of the Company

Excelleris Technologies Inc.

Member of the Board of Directors of Excelleris Technologies Inc.. Excelleris was created to revolutionize the delivery of electronic health information. Founded in 1999, by healthcare professionals, Excelleris is a software and services health information management company that distributes laboratory results electronically to over 5,000 physicians in British Columbia.

Jun 2006 - Present

Chief Information Officer

LifeLabs (formerly MDS Diagnostic)
  • Rebuilt a national $14 million, 60 staff IT department in 6 months (after sale of MDS Diagnostic to OMERS/Borealis which required exiting from an IBM outsourcing agreement). Delivered 37 transition projects within a six month window and below budget
  • Introduced a new “scheduled release” approach to managing 600+ business requests for software changes; developed and deployed in 9 months a new patient encounter management systems in 120 locations and 8 labs across Ontario; improved system and network reliability and uptime across Canada
  • Led or participated in several health IT initiatives, such as the Ontario Lab Information System (OLIS), Colon Cancer Check, integration to physicians’ CMS and EMR, integration with community hospitals, and design of a Diabetes chronic disease management proposal in BC and Ontario; IT-enabled several leading-edge testing platforms, including Siemens and Cellavision; piloted RFID tracking for specimens
  • Implemented high availability Oracle ERP across Canada, including infrastructure, supply chain, financials, and HR. Negotiated and executed an on-shore / off-shore support model with IBM
  • Improved IT performance and customer satisfaction while significantly reducing costs. Based on a Hackett benchmark study conducted in late 2008, Lifelabs annual IT operating cost is significantly lower than peer group and best in class; improved IT Cost Per Patient (CPP) from $1.46 in 2006, to $1.10 in 2007, $1.03 in 2008, and $0.91 as of April 2009
  • Worked closely with CEO and Senior Management Team on re-branding, business plans and controls, budgeting and forecasting, Board materials, and long-range strategy development
Jun 2005 - Jun 2006

Corporate Vice President Information Technology
  • Led IT strategy and operations in Canada, US, Australia, New Zealand, and the UK, with operating budget of $6 million and a capital budget of $5 million
  • Led ERP implementation in the UK and New Zealand, and completed the deployment of a single Canada-hosted ERP system worldwide
  • Led redesign of global financial reporting using Cognos Business Intelligence (BI)
  • Deployed mobile sales force automation using Cognos BI and Tablets
  • Delivered $1.5 million in IT savings
  • Implemented global project prioritization and governance, workflow automation, formalized project management, and IT service level objectives.
Jan 2003 - May 2005

Director, Project Management Office

MDS Inc.
  • Established a Project Management Office (PMO) and implemented project management methodology in four months
  • Led PMO and managed $10 million portfolio of 150 projects in Canada and the US
  • Led development of a “Patient Results Online” project with University Health Network, which was selected for a Canadian Information Productivity Award in 2004
  • In October 2003, was appointed Director, Global Project Management Office, reporting to the CIO
  • Implemented global processes for project prioritization, funding, and delivery, as well as managing a staff of fifteen professional project managers
Nov 1996 - Jan 2003

Principal and Practice Leader

IBM Canada
  • Led SAP, J.D. Edwards, and i2 consulting practices at IBM Canada
  • Responsible for Engagement Management, Project Management, and Business Development.  Led ERP implementation projects at various customers in Canada and the US
  • Managed a staff of 30 consultants and $15 million of projects
  • Achieved a year-over-year revenue growth of 37% in a flat ERP market
  • Developed strategic partnerships with SAP, J.D. Edwards, and i2 at the executive and field sales level, leading to IBM being selected as J.D. Edwards’ "Partner of the Year" in 2000
May 1994 - Nov 1996

Manager Information Systems

  • Information Technology strategic planning, development, and deployment
  • Led a North American senior executive team in a 6-month evaluation and selection process for an integrated ERP solution to support the USA, Canada, and Mexico
  • Project Director for a one year, company-wide ERP implementation
  • Converted half of Ferrero’s sales volume being transacted electronically via EDI
  • Member of the Ferrero Executive Management Team (Ferrero Leadership Team)


Sep 1979 - May 1981

International Baccalaureate (IB)

Lester B. Pearson College

Lester B. Pearson felt strongly that Pearson College should "be open to all students with ability, regardless of financial means, religious belief or race." The Full Scholarship Policy was formally established by the Board of Trustees at the very beginning as one of the basic tenets of the College. As a result, all students are selected in open competition in their home countries and all students attend the College on full scholarship. Students selected are awarded a scholarship that covers their tuition, room and board. The value of this scholarship is over $30,000 per annum.

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