An affiliate of the nationwide Grubb & Ellis company, G&E | WSC provides commercial real estate brokerage and property management services throughout the OH, IN, and KY tri-state area.
Progressed from Director of IT to Vice-President of IT and overall business operations for the largest privately-owned commercial real estate brokerage firm in Greater Cincinnati. Responsible for IT infrastructure and business software as well as overall business operations. Provided general oversight of 12 department and staff-level employees.
Converted internal IT services into revenue-generating services for real estate and non-real estate clients.Forward-thinking innovator who guided partnership between newly-acquired IT managed services firm and Grubb & Ellis | West Shell Commercial (G&E | WSC), established to provide complementary IT services to commercial real estate clients. Took ownership of acquired company's operations while concurrently strategizing and implementing business process improvement initiatives. Redefined the product/service offerings and repositioned the firm as a partner and provider of integrated IT offerings.Key AchievementsEstablished a paradigm shift in philosophy for the IT side of the business by re-engineering its focus from one of just internal enterprise support to a profit center-an initiative that produced both company profitability and cost savings for real estate clients.Facilitated an 88% increase in total revenue per transaction by collaborating on the design and launch of a cutting-edge ERP Brokerage Information System (BIS).Introduced networking infrastructures for newly-acquired companies that enabled access to shared resources, saving each subsidiary more than $200K in capital costs and labor expenditures annually.Through the design and implementation of a custom real estate assignment workflow application, facilitated the recapture of $500K in national client's real estate lease provisions as well as securing $500K annual services contract with national logistics services provider.