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Mary Ryan

Work History

Jan 2014Present

Senior Finance Manager

Planned Parenthood Federation of America, NYC
  • Provide administrative support to CFO, and senior finance staff; coordination of department events, calendar management, presentation creation and editing. Produce and deliver products as needed during cyclical projects such as annual audit and budgeting process.
  • Manage PPFA Finance, Investment and Audit committee meeting schedules and materials. Communicate with board members, investment brokers, asset managers, and senior PPFA staff.
  • Collaborate in the rollout of a new finance system implemented to improve customer service and streamline financial processes: Visa Works
  • Manage PPFA's employee travel program administering Concur, maintaining internal policy, communicating material changes to staff, and ensuring employees' compliance with policies. Maintain relationships with travel vendors in order to secure best user experience
Mar 2013Jan 2014

Project Specialist

Planned Parenthood Federation of America, NYC
  • Provided logistical support for multidisciplinary meetings. Participated in the planning and on-site coordination of the National Medical Conference, which is attended by 71 affiliates from across the country.
  • Facilitated medical trainings that aim to enhance clinicians' medical knowledge, and improve the procedural quality of clinics.
  • Compiled data and prepared statistical reports for proposals and surveys for internal use by Medical Directors within the PPFA community.
  • Assisted in project management for multiple ongoing projects ensuring adherence to budgetary and timetable guidelines.
Jan 2012Mar 2013

Help Desk Manager

Planned Parenthood Federation of America, NYC
  • Acted as the representative of the internal PPFA IT department, handling all aspects of end-user communication and technical issue resolution for a staff of over 250, analyzing support statistics in order to improve response time and quality. Managed the employee IT onboarding process for all national staff.
  • Collaborated with Director on creation and implementation of department policies and project assignments.
Jul 2010Jan 2012

Support Manager

Datto Inc. Data Backup and Disaster Recovery, Norwalk CT
  • Managed a team of eighteen employees at a tech start-up, which included support technicians and front desk staff. Oversaw a 400% increase in technical support staff in 2011 to keep up with the substantial overall company growth.
  • Recruited new employees, managed technical support interview process, and oriented support staff.