Michelle Lee

Work History

Work History
Sep 2008 - Present

Head Hostess

Yamato

Greet and seat customers, take reservations, cleaning duties, creating a pleasant atmosphere for diners, damage control with unhappy diners, close dining checks, make change, record number of customers for the day, train new employees, implemented new tipping system for hostesses, use Micros system

Jan 2009 - Present

intern (unpaid)

French-American Chamber of Commerce (Franco-Americaine Chambre de Commerce)

Update the FACCLA website using DreamWeaver, create online webpages/files, deal with computer/technical problems, update member directory and database (dbdirector.com), answer/transfer calls, access inbox of director to sort out e-mails and addresses, attend events (deal with check-in), entrusted with making executive decisions concerning website and new interns

Jul 2008 - Aug 2008

intern (unpaid)

WordExpress Multilingual Solutions Worldwide

Translated and proofread documents (French, Korean, and English), updated/entered information into the client and translator/interpreter database, researched competitors, matched translators with projects, handled invoices, Internet searches for clientele information, clerical duties (scanning/faxing/copying document)

Jun 2007 - Aug 2007

Translator/Copy-Editor

http://www.outspark.com

Translated dialogue for new online game ("Fiesta") from Korean to English, and English to Korean. Copy-edited text of other translators. Translated some pages on the Outspark, Inc. website.

Oct 2006 - May 2007

Front Desk Agent

UCLA Housing and Hospitality Services

Helped dormitory residents with problems concerning maintenance, housekeeping, and personal issues (in person or through the phone), dealt with complaints of dormitory staff/ coworkers/ residents/ residents' parents, etc., tendered money, clerical duties (fax, copying, filling out reports), evacuation responsibilities in fire drills, Internet research for patrons (maps/directions/etc), security during midnight-6am shifts, used Kronos system

Jun 2004 - Nov 2005

Activities Director Assistant (volunteer)

St. John Kronstadt Convalescent Center

-assisted with activities with the patients (games, crafts, special events)                                                                  -conducted room visits

Education

Education
Sep 2005 - Present

B.A.

http://www.ucla.edu

Studied Abroad at University of Bordeaux III, Michel Montaigne (France): January-June 2008

UCLA Gerontology Association/Alzheimer's Disease Awareness Association (Education Chair)

Dean's Honor List

Skills

Skills

Computer Skills

Microsoft Office (Outlook, PowerPoint, Word, Excel), Typing: 89 words/minute, Internet (research), Downloading/Installing programs/service packs  

Art

Drawing, Photography, Design

Languages

Fluent in Korean and French Conversational in Japanese and Italian