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Summary

I am a driven individual who seeks employment with a prospering company to apply my skills and knowledge. I have great customer service skills from my previous management experience and look to helping others as much as possible. I can handle a fast-paced environment and can also find projects to do when the pace becomes slower. I also have great phone and organization skills. Overall, I am looking to further my experience and apply what I know to help strengthen the position I am applying for.

Work experience

Aug 2010Present

Assistant Manager

Auto Zone

-Helping with customer's problems

-Promoting sales items

-Maintaining store's atmosphere

-Putting out stock as it arrives

-Use of registers

-Answering phone calls and catering to customer's needs

-Making schedules

-Applying current marketing planograms

-Conducting inventories for all stores

-Controlling shrink and other inventory issues

Apr 2009Mar 2010

Assistant Manager

Claire's Accessories

-Helping manage employees at store

-Maintaining store’s atmosphere

-Helping with customer’s problems

-Promoting sales

-Putting out stock as it arrives

-Pierced Ears

-Used registers and managed deposits

Aug 2007Mar 2009

Store Manager

Hollywood Video

-Managing employees at store

-Creating a schedule under certain labor restrictions

-Maintaining store's atmosphere

-Helping with customer problems

-Promoting sales

-Attending weekly conference calls

-Attending Out of town meetings

-Controlling shrink and transfer issues

Mar 2006Aug 2007

Server/Host

Olive Garden

-Served guests

-Cleaned workstation

-Trained other coworkers

-Handled money

Sep 2004Mar 2006

Cashier Manager

Petsmart

-Managing employees

-Created Schedules

-Trained all new cashiers

-Merchandised received product

-Attended conference calls

-Stocking product

Jul 2002Aug 2004

Administrative Assistant

Gorrie Regan & Associates

-Answered phone calls for company

-Filed all invoices

-Attended all conferences

-Received and shipped all invoices

-Worked with multiple computer programs

Education

Aug 1998Jun 2001

HS Diploma

Hoover High School

Skills

POS Touchpoint Systems
Microsoft Office
Windows Home and Professional Editions

Certifications

Mar 2008Present

Xbox Certification

Microsoft
Mar 2008Present

Wii Certification

Nintendo
Mar 2008Present

Playstation Certification

Sony
Aug 2010Present

AZ Certification

Auto Zone