Risa Wildeman

Summary

I am a graduate of the Grand Rapids Community College ADN-RN program and aLicensed Registered Nurse with the State of Michigan Board of Nursing.  I am currently attending the University of Phoenix RN to BSN/MSN nursing program on-line and I am ACLS certified and a CPR professional instructor.  I possess a deep spirit of hope, respect, and compassion for individuals and I have a belief that all individuals deserve to be treated with dignity.  I believe that nursing is an art and a science, a dedication and commitment to improving the physical and psychological well-being of patients.  You will find me to be professional, well-spoken, energetic, confident, and personable, the type of person whom your patients can rely upon and will receive quality care from. I have excellent problem solving/critical thinking skills.

My employment history entails 19 years of experience in computer support/operations and management, with 5 1/2 years experience managing personal business.

Interest

Family, Road Biking, Golf, Skiing, Lampworking, Travel, Gourmet Cooking

Custom

Licensed Registered Nurse

State of Michigan

    License number available upon

    request

 VOLUNTEER

  • AMERICAN RED CROSS VOLUNTEER

        Ottawa County Michigan

        Certified American Red Cross CPR/AED/First-Aid  Instructor

        Certified American Red Cross CPR Professional  Instructor

        Community Functions and Fund raising efforts

  • SALVATION ARMY FULTON HEIGHTS CITADEL SENIOR CENTER -

        Grand Rapids, Michigan

        Blood Pressure Screening Program Summer 2007

        Participated in the care/assessment of older adults in a monthly blood pressure screening program.

        Performed teaching and directions for self care in monitoring/maintaining healthy blood pressure

        values

  • UNITED METHODIST COMMUNITY HOUSE -  Grand Rapids Michigan

           Senior Blood Pressure Clinics

References available upon request

Education

Education

Certificates

Various Business Classes

Computer Training classes and Specialized information technology training

MCSE, MCOP, CNA, MCTP--9/98 - 9/99  Classes complete

IBM AIX 3.0, IBM RS6000 Installation, UNIX, ULTIX, Ultimate Plus, PC Essentials, Advanced DOS, How to Supervise People, Novel 3.1x/4.1x Administration, Installing and configuring Windows 95, How to manage and Improve help Desk Operations, Project 4.0, Word 6.0, Word 97, Excel 5.0, Excel 97, Access 2.0, Access 8.0, Windows 3.1, Windows 95, IBM 3930 Printer usage, Canon 800 S usage, HP Administration, MSMail Administration, Support Magic Implementation and Administration, Professional Train the Trainer, Exchange 5.0/Outlook 98, Windows NT 4.0, Internet administration-

Software Knowledge:  DOS, UNIX (AIX), SHIMS, Ultimate Plus, SNA, Windows 3.1, Windows 95, Windows NT-Workstation and Server, EDI, MS-Office 4.1, 4.1 and 97 Professional (Word, Excel, PowerPoint, Schedule +, Email, Access, Outlook), Reachout, SmarTerm, Inspiration, NetAdmin, Novell 3.11, 4.1X, Project 4.0/98, ReelExchange, Support Magic, Netscape, Crystal Reports, Symix  IIS, Proxy Server

Computer Knowledge:  Data Processing, Data Entry, System Administration, Computer Operations, Network Administration, Support Services, Mainframe and PC Support, EDI, Word Processing, Email Administration, Support Magic/Sybase system Administration, Internet, Intranet, Desktop Hardware and software installation and repairs.

  • GROW-(GRAND Rapids Opportunities for Women)-

Minding Your Own Business-Graduate December 1998

  • Chandler School of Business, Allegan, MI

            Advanced Clerical/Word Processing-Certified

  • 4/85--Jordan College, Grand Rapids

Computer Application Courses

Work History

Work History
Dec 1998 - Apr 2005

Owner

Supportit,LLC
  • Owner of a computer support company providing desktop system and network support to small business and home offices.Client base consisted of manufacturing to government to non-profit, medical, real-estate and private individuals. Fully professionally insured. Delegating contract staff, Time management, Prioritizing and organizing daily business operation and client needs

  • Duties include Microsoft Windows NT server and workstation support and administration for clients.Desktop troubleshooting, both on-site and via phone, evaluating system problems and providing fixes for clients. Novell Netware 4.1x system administration for clients, Hardware implementation and server implementation for client, System recommendations, purchases and upgrades. Training of client staff members on varies software packages, both pre-packaged and legacy systems

Mar 1994 - Jul 1998

Support Services Manager

Priority Health

  • Manage and schedule all support services and computer operations staff (7/24) providing support for 100+ internal customers. Train staff for long-term stability and professional/personal growth.
  • Project leader for all company wide system upgrades and software roll-outs.
  • Project leader for all IT hardware implementation for end user availability.
  • Managed and scheduled all support services and computer operations (7/24).

 •·      Trained staff for long-term stability and professional/personal growth...

  • Managed Help Desk and computer operation staff, as well as support technicians.
  • Responsible for scheduling support staff for support center phone coverage, customer support and computer operations. Coordinated all daily, weekly, monthly and yearly computer operations functions
Nov 1989 - Jan 1994

Data Center Supervisor

http://www.behler-young.com

Supervise staff for support of 15 branches in state of Michigan.

Manage and schedule all support services and computer operations (7/24)

1985 - Oct 1989

Computer Specialist/Asst. Office Manager in charge of Data Processing

UFCW Local 951

Managed help desk and computer operation staff as well as support technicians

Responsible for scheduling support staff for support center phone coverage, customer support and computer operations

Skills

Skills

Clinical Experience

Leadership/Management in Nursing Location: Holland Hospital, Holland Michigan 3 West, Women's' Children's, and Short Stay Full patient care, assessments, charting and documentation of complete patient care for Men, Women, Children and short stay post-op patient's ranging from age one month to 97 yrs. Start and discontinue IV's, Urinary Catheters, IV medications Assist in discharge procedures of patients Safe medication administration and dosage calculation skills: Oral Medications, Parenteral medications (including intravenous):, Inhalational medications, PR medications Maintained sterile fields and application of dressings Research and present leadership project regarding the necessity of DVT prevention. Who is at risk, what is done to prevent DVT's and why  Med-Surg V Critical Care Nursing Location: Spectrum Health, Grand Rapids, Michigan: 7 Heart Center-Peripheral Vascular Location: Spectrum Health Blodgett Campus: 1E-GI/GU Digestive diseases Full patient care and assessments for cardiac patients, peripheral vascular disease patients and Digestive Disease patients Safe medication administration and dosage calculation skills: Oral Medications, Parenteral medications (including intravenous):, Inhalational medications, PR medications Maintained sterile fields and application of dressings Catheter, Chest tube, IV Therapy and Suctioning training and implementation of procedures, PICC Line dressing change training and implementation Charting and documentation of complete patient care Acute and chronic care experience  Pediatrics Nursing  Location: Spectrum Health, Grand Rapids, Michigan: 7 Center Pediatrics  Full patient care and assessments of pediatric patients Provide Education to parents regarding child's diagnosis and care while hospitalized and for discharge follow-up. Provided Infant/Child CPR training to parents. Researched Dialysis in children and presented teaching project information to Staff for display on 7 Center Pediatrics Safe medication administration and dosage calculation skills for Pediatric patients PICC Line dressing change training and implementation Charting and documentation of complete patient care  Mental Health Nursing Location: Forest View Hospital, Grand Rapids, Michigan Assessment & evaluation of psychiatric adult and adolescent patients Set and demonstrate therapeutic boundaries, Correlates theory to guide decision making and provide holistic care. Suicide Lethality Assessments and determination of level of risk for patients Lead patient health care educational classes and educate patients regarding mediations  Obstetrical Nursing Location: Saint Mary's Health Care Grand Rapids, MI Full patient care, assessments, charting, documentation of care for both mother and newborn Observation of and participation in vaginal deliveries Safe medication administration and dosage calculation skills   Med-Surg IV-Older Adult Location: Clark Retirement Community, Grand Rapids, MI Location: Fulton Manor/Porter Hills, Grand Rapids, MI Full patient care and assessments Safe medication administration and dosage calculation skills. Wound care training and implementation of procedures. Training on care of geriatric patients with dementia and dementia related diagnosis Educate patients regarding medications, Perform presentation at community senior center   Med-Surg II & III Location: Spectrum Health Blodgett Campus, Grand Rapids, Michigan: 1E-GI/GU Digestive diseases Full patient care, assessments and charting/documentation Safe medication administration and dosage calculation skills. Maintained sterile fields and application of dressings Become familiar with clinical setting and patient care Educate patients regarding diagnosis, medications and procedures performed.

Certifications

Certifications

First Aid Responding to Emergency

American Red Cross
Apr 2009 - May 2011

ACLS

American Heart Association
Dec 2010

CPR/AED Professional Rescuer Instructor

American Red Cross
Dec 2010

CPR/AED/First Aid for Lay person Instructor

American Red Cross