Tommy Triplett

Tommy Triplett

Videos Produced

Personal Marketing Experience

Affiliate Marketing – Trimount Publishing LLC

  • Heavy Publisher for Yahoo’s Small Business Products
  • Published for many other advertisers including American express, Lexington Law Firm, and TrueCredit.com
  • Created Online E-commerce site (commission based) for Roni’s Trucking Stuff

Real Estate – Trimount LLC

  • Remodeled and resold (flipped) a number of properties - all over 400% ROI.
  • Managed a rental unit for over 5 years.

Credit Repair – The Credit Team LLC

  • Formed The Credit Team LLC (www.thecreditteam.com); a small sales call center subsidiary of Lexington Law Firm to increase client retainership rates.
  • Increased Lexington’s client retainship by 10% in the first 3 months of forming The Credit Team.

Window Washing - MR. Squeegee Window Washing LLC

  • As owner, interacted with manager and accountant to ensure profitability for six years.

Prototypes Ventures

  • Co-designed and Co-created the 'BattleWorld' board game.  Presented game and business model to major game manufacturers.

Summary

I am a Marketing Guru with a  ton of both Personal and Professional Marketing communications; e-mail campaigns, affiliate publishing, SEO, website production & usabiliity development, grand openings, print/TV/radio advertising, canvassing, corporate training/promotional videos, etc... 

Professional Work History

Dec ’08 – Mar ‘09XanGo LLC – Marketing Business Analyst II

Collaborated with several Marketing Department units to design project requirements for internal and external applications; shop.xango.com, xangomerch.com, Xblaster (internal email blaster), etc…Products included New Product Development, Internet Services, Business Operations, and Customer Support. Built strong internal and external customer relationships.

Jun ‘05 – Jan ‘08Rumbi Island Grill – Project Manager

Managed all Marketing efforts for all 20 corporate stores (and 3 franchise stores). Arranged and managed all advertising (i.e. radio, TV, print, text), measured ROI, and coordinated with Creative for proper branding.Managed the entire Annual Brand Conference; committee, venue selection, sponsorships, schedule, speeches, travel, and workshops.

Dec ’02 – Aug ‘05Supervisor II - ACS Inc – Ryder Launch/Nextel Boost Launch

Supervised a CSR team for the launch of 2 projects – Ryder ($5 million contract) and Nextel’s Boost Mobile ($125 million contract).  Had the lowest Ryder attrition out of any other team at our division.

• Managing the floor of up to 200 agents.

• Included extensive interviewing, hiring, terminations, payroll, enforcing of HR policies, disciplining, and implementing incentive programs.

• Data Management including creation of automated scripting reports in Excel.

• Interacting heavily with the client concerning risks to the project performance.

Oct ’00 – Jul ’02Lexington Law Firm – Marketing Manager

Initially assisted President with research, document drafting, and administrative support. Eventually managed scripting for opt-in e-mail campaigns and lead generation and oversaw the launch of The Credit Team, an affiliated call center, designed to increase client retaining.

• Drafted contractual agreements, marketing pieces, and press releases for commercial sites websites, e-mail campaigns. • Executed marketing campaigns for e-commerce. • Documented the credit repair process through digital video training library.  • Increased client retainership by 10% within three months of The Credit Team launch!

Apr ’00 – Oct ’00Titus Telecommunications (Tokyo) – Marketing Consultant

Consulted with Branding and Advertising Production and assisted with VTR for In-house TV station.

Education

Education