Duration: Role: Siebel Administrator 1 Description: Ventana is a major implementation for AA(American Airlines) to replace their legacy frequent flyer/loyalty travel system. Ventana introduces a value-based loyalty program that will reward loyal members with the most lucrative program in the industry. The program will increase AA competitiveness with other airline programs(as well as increase membership base), offer customer incentive to purchase higher fares, decrease member attrition, and increase the number of preferred partner programs. Responsibilities: ● Performing Siebel loyalty related support tasks like adding Partners, Promotions and Products. ● Troubleshooting Siebel server and web server start-up problems. ● Monitoring the batch/Data stage jobs using Tivoli Scheduler. ● Analyses the FDR/Crash files. ● Monitoring DB long Running query, Users, DB Locks in OEM. ● Troubleshooting Application/Component Performance issues in production server. ● Migration of Non-SRF data like Data maps, Workflow policy, LOV, Runtime Event, Promotion, Partners, Programs, State model. Qualifications Successfully organized Microsoft Tech Club in college Arranged college fest Spandan-2013 Have won the CHAKRAVYUH-THE MOCK PLACEMENT and qualified GD and PI round during the 4th semester of my B.Tech. Organized Greenflare '11 A National Level Green Summit during the 4th semester of my B.Tech.