Melissa Stewart

Work History

Work experience
Jun 2014 - May 2015

Shift Lead

  • Acted as a liaison between management and non-management team members
  • Was a key part of ensuring that excellent customer service was delivered to our customers
  • provided leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions
Jan 2014 - Jun 2014

Vendor Relations

Surety Lending Solutions, LLC
  • Understanding complex work orders to answer questions from contractors in the field
  • Providing accurate updates to our clients on a daily basis
  • Preparing daily reports that accurately illustrate the status of all open work orders across nine states
  • Prioritizing contractors in the field and maintaining knowledge of their daily progress
Mar 2008 - Dec 2013

Shift Supervisor

  • Planned and produced front store employee schedules within a budget and maintained records of employees' work schedules and time sheets, while ensuring compliance with both State and Federal laws
  • Prepared bank deposits, verified armored car change deliveries, and compiled and faxed necessary documentation to appropriate persons in the event of a discrepancy
  • Analyzed financial statements (IAR), and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
  • Reviewed time sheets, wage computation, and other information in order to detect and reconcile payroll discrepancies and issued and recorded adjustments to pay related to previous errors
Oct 2005 - Mar 2008


Cracker Barrel
  • Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
  • Removed dishes and glasses from tables and counters, and took them to kitchen for cleaning.
  • Checked with customers to ensure that they were enjoying their meals and took action to correct any problems
Oct 2001 - Oct 2005

Customer Service Manager

WalMart Supercenter
  • Supervised 10 to 20 cashiers, assigned designated registers, planned break and meal periods maintained petty cash podium
  • Trained 20+ cashiers and 50+ stock clerks in store policies, department procedures and job duties
  • Sought instruction and fostered a store-wide working knowledge of duties and equipment in every department