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Work History

Oct. 2016Oct. 2016

Customer Service/Sales Representative

DialAmerica

- Outbound Call Center
- Contacts quality leads through our online sales system representing DialAmerica and SiriusXM
- Informs clients and customers about our current promotions and offers
- Sells products and services of SiriusXM while providing genuine customer service while demonstrating professionalism in all areas of employment
- Follows through procedures and policies of the company

March 2016April 2016

Recruiting Specialist

Farmer's Insurance

- Cold calling

- Qualified candidates and verified eligibility for different career positions with our insurance company through our high quality resume OCI system

- Accepted incoming calls

- Returned calls to various applicants providing them with genuine customer service and meeting their needs

- Provided applicants and candidates with all thorough, accurate information of our career positions

- Scheduled applicants and candidate interviews with our District Recruiters and Managers. 

Oct 2015Dec 2015

Sales Associate

Bealls Outlet Inc.

- Worked the register when needed

- Organized clothes by sleeves, style, and department

- Checked dressing rooms for clothes that need to be put back in their proper department

- Refilled store merchandise

- Displayed new products

- Followed the visual guide layout

- Mopped and swept the floor

- Answered/greeted incoming callers providing genuine, helpful customer service

- Greeted customers in the store. 

Jul 2015Sep 2015

Key Sales Associate 

Piercing Pagoda Jewelry store

- Performed case counts

- Performed beginning and ending counts of the register

- Pierced ears and noses

- Kept the glass and environment clean

- Met sales goals and quotas

- Kept up with communications

- Refilled and sold the merchandise

- Answered/greeted incoming callers providing superior customer service by showing empathy and utilizing my ability to efficiently problem solve

- Scheduled piercing appointments for customers

Feb 2015May 2015

Private Tutor

Nanette Jones

- Tutored a young, fourth grade boy on his homework with math which included the work levels of second, third, and fourth grade

- I would also assist him in any other work he was behind in such as English.

Mar 2014Jun 2014

Merchandise Processor

Dahling It's You

- Processed merchandise, unboxed, hung up, displayed, steamed, priced, sized, and refilled the clothing in the office and the store

- Priced other merchandise such as jewelry

- Kept the office clean

- Organized and cleaned the shelves, took out the trash, recycled the shipping boxes, vacuumed the floor, and closed the office at night

- Responsible for stocking merchandise daily.  

- Provided customer service 

20112011

Team Cook

Sonic

- Prepared/cooked food for the customers

- Used the kitchen equipment

- Washed the dishes, and cleaned equipment when closing.

Education

July 2015Dec. 2015

Bachelor's in Digital Film with an Emphasis on Production

Grand Canyon University

Undergraduate

Incomplete

Continuing Education

Aug. 2011May 2015

High School Diploma

Mingus Union High School

General Education

GPA 3.14

Extra Curricular Activities

Brazilian Jiu-Jitsu

I started training in Brazilian Jiu-Jitsu in late 2014 with Osburn BJJ and rejoined with Phoenix BJJ & MMA Academy/Atos West Phoenix. 

Skills USA

I was a member of Skills USA at Mingus Union High School. I represented C.A.D which is computer aided drafting and I also represented Digital Filmmaking. Skills USA is a program where students, teachers, and industry representatives come together to help each student to excel in the workforce. Skills USA programs allow students to have the opportunity and experience to participate in local, state and national competitions in which they demonstrate occupational and leadership skills.

Accomplishments

I have achieved 86 hours in community service and volunteer.

I was invited on Thursday, the ninth of October 2014 to a strive for five assembly to be awarded for raising my grade point average by .5.

Skills

56 WPM

Demonstrates ability to type an average of 56 wpm without paying attention to the keyboard.

Communication

Effectively communicates by listening attentively, understanding, and providing supportive, constructive, and genuine feedback. Trained in DBT (Dialectical Behavior Therapy) and CBT (Cognitive Behavioral Therapy). Well-spoken fluency in English verbal and written communication.

Problem Solving

Demonstrates problem solving by creating solutions that provides the best interest of the situation and meets the needs of others.

Creativity

Demonstrates a broad skill of creativity by thinking outside of the box and using own talents to create new perspectives.

Organization

Demonstrates high organizational skills by developing systems to maintain the upmost cleanliness and detailed placement environment.