• Karachi, Pakistan. 
  • misbahar_91@hotmail.com
Misbah Arshad

Misbah Arshad

Food & Beverage Coordinator-Marriott Karachi

Summary

To work in a progressive environment with better opportunities and career growth where I can interactively use my education, experience and contribute to the overall effectiveness of the company.

Work History

Work History

Food & Beverage Coordinator

Jul 2013 - Present
Marriott Hotel, Karachi
  • Responsible to maintain Brand Standards (BSA) of Marriott International.
  • Implementation of strategies administration and planning of Food & Beverage Department.
  • Participate with chef, outlets & catering managers in the creation of attractive and merchandising menus designing to attract a predetermined customer market.
  • To deal with guests for Banquet & Restaurant reservations.
  • To type, take minutes and dictation, draft letter, handle telephone calls, file and trace correspondence.
  • To assist and support the management and operations of the hotel if and when needed.
  • To assist the restaurant managers in developing documents related to policies & procedures for the food & beverage operation manual.
  • To be responsible for preparing purchase/ store requisitions, maintenance orders as per requirements.
  • To prepare, type and distribute all memos, rosters menu etc.
  • To prepare the relevant materials for all meetings attended by the Food & Beverage Director: Daily Operations Meeting, Daily Food & Beverage briefing, Executive Committee Meetings, Food & Beverage Departmental Meetings, and Sales & Marketing Meeting.
  • To deal with all HRIS functions related to F&B Department.
  • To maintain daily briefing report, minutes of meeting and monthly progress report.
  • To handle and direct all Food & Beverage inquiries to the appropriate ambassador.

Supervisor

Mar 2013 - Apr 2013
E-commerce Gateway Pakistan (Pvt) Ltd.

Responsibilities including keeping accurate time sheets and maintaining up- to date contact information for all volunteers

Education

Education

Masters in Business Administration (MBA)

2015 - Present
Preston University

Marketing & Finance

Bachelor in Business Administration (BBA)

2010 - 2014
Preston University

Marketing & Finance

Intermediate in Commerce

2007 - 2009
Kips College Lahore

Commerce & Economics

Certifications

Certifications

Certified User of Meeting Service App

Marriott International

MSA (RED COAT DIRRECT) connects meeting planners with hotel event staff on any web-enabled device for events at hotels globally, with brand specific customer views for Marriott Hotels

Certified Trainer-Hashoo Group

Sep 2013 - Present
Hashwani Group of Hotels

Train  The Trainer

Internship

Jun 2013 - Jul 2013
Marriott Hotel, Karachi.

During the 8 week period of my internship I was performed different duties in the Food & Beverage Department, the operations of banquets and restaurants were introduced to me while I was deputed to assist the respective managers in day-to-day tasks, like Banquet Sales Coordinator and Banquet sales Executive. During that time I have proven myself capable, reliable, industrious and social.

Duties performed in the following departments:

  • Food & Beverage Department
  • Banquet Operations
  • Banquet Sales
  • Restaurants were introduced

Other Responsibilities Includes…

  • Welcome, greet & seat the guest with very humble & polite attitude.
  • Take care of time element in between order taking & order service.
  • Always ready to anticipate the guest need and fulfill their requirements.
  • Filing Log book Report on daily basis.
  • Monitor all Events on daily basis.
  • Handle guest complains.

Skills & ABILITIES

Skills

Skills and abilities includes...

  • Friendly and polite when dealing with public.
  • Fulfill my duty with full dedication and devotion.
  • Responsible, reliable and mature personality.
  • Ability to face challenges and to achieve the target.

ACADEMIC PROJECTS

Launched a Business Plan”DeliCake”-Marketing Fiesta

  • Member of Event Management Society.
  • Organized Spring festival, Basant Festival, Concert.
  • Organized& hosted Seminar ‘Career Development and Job Market in Pakistan’-2012, conducted by, Yasir Baloch.
  • Organized & Hosted a Workshop on “Workplace Communication Skills”- 2012.
  • Cause for giving "Tribute to Siachen Martyrs"-2012 at Dolmen Mall &Park Towers.
  • Organized Funfair program as a Marketing Project 2010-2011.

CAREER OBJECTIVE

I am aiming to contribute to the growth and to the development of your prestigious company by sharing my gained knowledge and experience with all team members achieving highest level of guest satisfaction paired with company’s profitability. To settle long-term in a new challenging work environment with the future goal of developing my career Path.

ACHIEVEMENTS

  • Awarded Scholarship on securing highest CGPA 4.0
  • Awarded best advertising campaign proposal for Health & Wellness (Product: Dettol)

DATE OF BIRTH

02 August, 1991.

COMPUTER PROFICIENCY

  • Command on operating Ms Office (i.e. word, excel & power point)
  • Command on Operating OPERA, OPMS, FMC and other database software

DETERMINATION

Willing to learn and become more developed as a person through experience.

CONTACT DETAILS

Email:  misbahar_91@hotmail.com

Cell: 92 343 4687797 

PERSONAL ADDRESS
B-217, Block ‘D’, North Nazimabad, Karachi-74600, Pakistan.