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Miriam Summerville Dufer

Multi-lingual Military Veteran with over 20 years of leadership experience

Summary

     Enthusiastic, results-driven leader who strikes a solid balance between people, processes and products. She epitomizes integrity, loyalty and a "can do" approach with regards to a wide range of complex tasks. Miriam has led multiple teams in a highly dynamic, fast-paced work environment using a controlled, calming-style that helps to reduce stress and enhance teamwork.

    Work History

    Mar 2015Present

    Vice President of Business Development- Contractor

    BAF Security Solutions, LLC.

    Spearheads business development initiatives that are consistent with the company’s overall strategy.
    • Actively leads the business development function in an effective, aggressive manner
    • Plans, oversees and operationalizes achievement of BAFs' mission through capture of select opportunities in key markets
    • Develops plans and budgets with Practice Directors to meet program and financial targets
    • Facilitates understanding of program and financial risks in developing new business
    • Facilitates BAFs' brand recognition and manages BAF's social media presence; an expert in all things related to content and channel optimization, brand consistency, segmentation and localization, analytics and meaningful measurement.
    • Initiates, facilitates, manages and builds new and existing client and partner relationships
    • Strengthens BAF's role as a thought leader in areas of emphasis
    • Writes proposal sections (as needed); reviews draft proposals; writes and oversees all marketing content initiatives, both internal and external, across multiple platforms and formats to drive sales, engagement, retention, leads and positive customer behavior.
    • Plans, manages, coordinates, strengthens and institutionalizes business development operations
    • Leads, promotes and provides quality control oversight in all business development functions and operations
    • Develops and revises BAF print and online marketing materials, making them concise, compelling and up-to-date

    Jan 2014Jun 2014

    Independent Contractor-Financial Text Editor

    Thomson Reuters at Caption Colorado LLC

    • Clean, complete, and consistent writer with 98+% accuracy.
    • A writer who is conflict-free and uses prefixes, suffixes, etc. in your writing style.
    • A team player who is able to work within Caption Colorado’s policies, procedures, and guidelines.
    • Reliable and punctual person who is dedicated to delivering exceptional customer service.
    • Edits financial transcripts of quarterly conference calls for corporations nationwide and internationally.
    • Financial Text Editor for Thomson Reuters at Caption Colorado LLC
    • Edits financial transcripts from a rough draft to a verbatim state
    • Eliminates grammar, spelling, and punctuation errors
    • Follows Thomson Reuters Style Guide at all times 
    • Contractually obligated to perform at a specific quality level at all times
    • Records live webcasts of quarterly conference calls using audio software
    • Listens to audio playbacks for review and editing of financial transcripts
    • Completes final editing of transcripts before forwarding to clients
    Mar 2011Jan 2013

    Production Supervisor

    Covidien

    Written and verbal communication skills were vital in the role of a production supervisor. Communication skills were necessary to direct the activities of workers, communicate company policies, train employees and prepare written reports for upper management. Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

    • Enforced safety and quality regulations. Helped plant achieve world class safety with a TRIR of .78 in FY 11.• Completed a Milk Run Lean Event that generated $120, 054 soft savings. Surgical Solutions winner of Bringing Home the Gold 2012, Covidien’s Operational Excellence competition which recognizes employee efforts to accelerate improvements and drive down costs. • Interpreted specifications, blueprints, job orders, and company policies and procedures for workers.• Reviewed operations and conferred with technical or administrative staff to resolve production or processing problems.• Planned and established work schedules, assignments, and production sequences to meet production goals.• Conferred with other supervisors to coordinate operations and activities within or between departments.• Recommended and implemented measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.• Recommend personnel actions such as hiring and promotions.• Inspected materials, products, or equipment to detect defects or malfunctions.• Directed and coordinated the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.• Conferred with management or subordinates to resolve worker problems, complaints, or grievances.

    Jun 1995Feb 2011

    Commissioned Officer

    United States Army
    • Theater Antiterrorism and Force Protection Officer (1999, 2010-2011): Prepared and briefed technical and non-technical presentations on Anti-Terrorism/Force Protection and other applicable topics to audiences of varied skill and knowledge levels. Assisted in the execution of force protection-based solutions to enhance the security of military personnel. Reviewed, analyzed and resolved difficult and complex security issues or concerns.Requested, received and scrutinized numerous records and information sources. Reviewed files. Provided briefings, training, advice and guidance related to personnel security reporting requirements; i.e., outside employment. Prepared communications which set forth security policies and related requirements.  Independently planned, scheduled, coordinated, carried out and monitored the effectiveness of the operation of security programs. Interpreted, designed, developed, evaluated and sometimes installed protection systems and devices. Developed new approaches and techniques for use by others.
    • Brigade Operations Officer (2009-2010): Served as a staff officer to the brigade S3 and brigade commander responsible for planning, coordinating, integrating, and synchronizing operations, force protection, force structure, and employment of a brigade consisting of over 1200 soldiers. Prepared and published operations orders, taskings, and standard operating procedures covering the full spectrum of military police and chemical operations in Hawaii. Prepared, assimilated, synchronized, and published the brigade near-term calendar coordinated with 8th Theater Sustainment Command, 25th Infantry Division, and United States Army Pacific Command (USARPAC) for all military police and chemical operations in support of the Overseas Contingency Operations.
    • Battalion Executive Officer (2009-2010): Ensured accountability and maintenance of $4,000,000 of equipment Responsible for criminal investigative support to 170,000 personnel on 101 installations in Hawaii, Korea, Okinawa and Japan. Coordinated Criminal Investigation Command support to Army, Joint and Combined Forces war plans and exercises. Managed a battalion staff of 27 personnel, to include Department of Defense Civilians, Japanese and Korean National Civilians, and Korean Army Augmentees.
    • Battalion Training and Intelligence Officer (2006-2008): Directed, supervised, and coordinated the planning, collection, evaluation, fusion, analysis, production, and dissemination of all-source intelligence and counter intelligence at all echelons. Performed multi-disciplined collection management and coordination of surveillance activities, and advised on the use and employment of intelligence resources at all echelons. Processed background/security related investigations. Provided oral security briefings. Reviewed records and information on investigations. Advised on methods to handle, store, and destroy classified information. Ensured the safety and integrity of all facilities, equipment, and personnel. Experienced with specialized security assignments related to Information and Industrial Security.  Provided guidance on established security policies and procedures. Analyzed security procedures to provide clarification to office personnel.
    • Research Analyst and Special Projects Officer (2003-2004): Supervised research and program evaluation functions as they relate to the Provost Marshal Operations Training Initiative. Managed activities and functions of the team, established work groups, defined short-term and long-term objectives and goals.
    • Battalion Human Resources Officer (2001, 2007-2008): Planned, developed, and directed administrative activities and services to include publication, document reproduction, classified document control, courier services, records and files administration, postal, and the employment of sophisticated administration techniques such as word processing and micrographics.
    • Battalion Logistics Officer (2003-2004): Directed, planned and implemented the multi-functional areas of materiel management and their integration into the overall Department of Defense logistics system as well as the support interface between the Army in the field, wholesale logistics, and industry.
    • Company Commander and Platoon Leader (1998-2005): Commanded military police, physical security, correctional, and criminal investigation activity.  Supervised  the development and operation of criminal investigation programs. 

    Education

    Sep 2006Dec 2010

    PhD

    Old Dominion University

    Major: English: Rhetoric and Textual Studies

    Became disinterested in Program

    Courses completed: 21 Semester Hours 

    4 courses and Dissertation left to complete.

    Inducted in Sigma Tau Delta International English Honor Society

    Jul 2009Dec 2015

    Master of Fine Arts

    National University

    Major: Creative Writing, 36 Semester Hours completed/ABT Thesis completed

    Co-Editor of The Gnu : (Aug 2010 - Aug 2011) The GNU publishes writing of all kinds by National University students. It is intended as a venue in which to show off and reward the best student writing produced in and out of classes throughout the University. In addition to "literary" fare such as poetry and short fiction, The GNU also publishes excellent research papers, digital artwork, essays, and writing of any other sort. 

    • Involved in all aspects of publishing process from development and editing to productions, publicity, and marketing.
    • Identified titles to be printed, making necessary editorial changes, obtaining estimates, contracting typesetting, printing, and binding services.
    • Worked directly with authors in regard to editing and artwork.
    Nov 1994May 1998

    Bachelor of Arts English

    The University of Alabama

    Major: Engliish/ Minor: Creative Writing

    Dean's List: 1995

    151 Semester Hours completed

    Life Member of Gamma Sigma Sigma National Service Sorority.

      Volunteer

      Organizations in Which I  Volunteer:

      Go Red For Women

      Komen for the Cure: North Central Alabama Afilliate

      March of Dimes: Alabama Chapter

      Dove Self Esteem Fund

      Girl Fest Hawaii

      Languages

      English, French, Italian, Russian and Haitian-Kreyol

      Writing Samples

      Certifications

      2012

      Lean Leader/Six Sigma Certification

      Covidien

      Professional Memberships/Affiliations

      • American MENSA
      • Central Alabama MENSA
      • Modern Language Association
      • Society for Technical Communication
      • The Academy of American Poets
      • The Dante Society of America
      • Sigma Tau Delta International English Honor Society (Scholarship Committee)
      • The Rhetoric Society of America
      • MELUS The Society for the Study of the Multi-Ethnic Literature of the United States
      • National Council of Teachers of English
      • The Linguistic Society of America
      • International Language and Law Association
      • The International High I.Q. Society
      • The Society for Textual Scholarship
      • College English Association
      • American Association for Italian Studies

      Conference Papers/Presentations

      "Language and Culture: The Valley Girl Phenomenon". Hawaiian International Conference on Art and Humanities. http://www.hichumanities.org/ . Jan 12, 2009.

      Publications

      Summerville Dufer, Miriam D. "The Kiln Process of Becoming and Continuing to Be a 21st Century Finer Woman." Keeping It Finer: What It Means to Be a Finer Woman in the 21st Century-Anthology. Washington, D.C.: Zeta Phi Beta Sorority Incorporated, 2015. 196-204. Print.

      Dufer, Miriam D. "Nevada Unclaimed Property Law". 11 Jul 10. eHow.

      Dufer, Miriam D. "Games of Deception". Encyclopedia of Play in Today's Society. Ed. Rodney P. Carlisle. 2 vols. New York: Sage Publications, Inc. 14 Apr 09. ISBN 1412966701 / 1-41296670-1 EAN 9781412966702

      Dufer, Miriam D. "Grand Theft Auto". Encyclopedia of Play in Today's Society. Ed. Rodney P. Carlisle. 2 vols. New York: Sage Publications, Inc. 14 Apr 09. ISBN 1412966701 / 1-41296670-1 EAN 9781412966702

      Dufer, Miriam D. "Play as Learning, Sociology of". Encyclopedia of Play in Today's Society. Ed. Rodney P. Carlisle. 2 vols. New York: Sage Publications, Inc. 14 Apr 09. ISBN 1412966701 / 1-41296670-1 EAN 9781412966702

      Dufer, Miriam D. "Tic Tac Toe". Encyclopedia of Play in Today's Society. Ed. Rodney P. Carlisle. 2 vols. New York: Sage Publications, Inc. 14 Apr 09. ISBN 1412966701 / 1-41296670-1 EAN 9781412966702

      Dufer, Miriam D. "19th MP Bn (CID) semi-annual Leaders Conference: South Korean military legend also attends conference". The Shield. United States Army Criminal Investigation Command Public Affairs Office. (5). April 2008.

      Dufer, Miriam D. Stage Left. Paperback: 74 pages. Publisher: Miriam D. Dufer (June 1, 2007). Language: English. ISBN-13: 978-0-6151-4796-3.

      Dufer, Miriam D. Confessions and Other Strange Impulses: A Book of Poetry in Two Acts. Paperback: 64 pages Publisher: Lulu.com (October 12, 2006) Language: English. ISBN-10: 1847283543. ISBN-13:978-1847283542

      Dufer, Miriam D. The Image and Identity of the Black Woman in the Poetry and Prose of Toi Derricotte. (Proquest/UMI 2005 and 2006) Paperback: 94 pages Publisher: ProQuest / UMI (October 31, 2006) Language: English. ISBN-10: 0542039087

      Zealous for Cooking: Recipes, Photos and Memories. Zeta Phi Beta Sorority, Inc., Pi Eta Zeta Chapter.

      Ed. Miriam D. Dufer. 72 pages. Publisher: Miriam D. Dufer/Pi Eta Zeta (2006). Language: English.

      Professional Honors and Awards

      Professional/Academic:

      • Marquis Who's Who of America, 2009
      • Marquis Who's Who of American Women, 2002-2007
      • Marquis Who's Who of Emerging Leaders, 2007
      • Chancellor's List, 2005 and 2006
      • Dean's List, 1995

      The most effective way to contact Miriam:

      The most effective means of contact is via e-mail at dufer.miriam@gmail.com. This e-mail address is checked daily, often several times a day.