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Professional Summary

Software Engineering Technical Leader focused on quality and delivery.   Technical representative of the ground software engineering department to define a vision and improve our process.

Work Experience

Jan 2019Present

Software Engineering Technical Leader

Thales - Melbourne, FL
  • Responsible for the overall vision of the ground software engineering segment.
  • Guide team leads and management to improve and succeed in delivery and quality products.
  • Represent the software engineering segment as a technical interface with other departments.
  • Manage customer defects and change requests.
  • Troubleshoot issues found in production and help assign software fixes to teams.
  • Manage and approve segment level KPI's and reporting.
  • Align and unify the IFEC process and tool convergence.  
Mar 2018Jan 2019

Software Engineering Team Lead

Thales - Melbourne, FL
  • Led software team through the delivery of multiple software monitoring applications.
  • Prioritized stories to meet deadlines and software requirements.
  • Managed expectations of stakeholders.
  • Organized team meetings following the agile process.
  • Built teams skill sets through cross-training exercises and learning activities.
  • Delegated tasks to team members for effective sprint cycles.
  • Assisted with management reporting needs and cost estimates.
  • Improved team delivery through code quality and documentation standards.
  • Encouraged team communication through tools and process.
Sep 2016Mar 2018

Software Engineer

Thales - Melbourne, FL
  • Developed C# applications for the aircraft messaging system.
  • Developed Microservices to supplement event driven messaging solutions.
  • Designed software solutions to support features such as payments security and other ground services.
  • Coordinated with third-party points of contact to ensure that provided COTS tools and APIs integrated correctly with our applications.
  • Maintained requirements with Systems Engineering team members.
  • Developed simulators and custom test tools to help efficiently test real world scenarios.
  • Documented instructions to improve usability and testability of the system.
  • Worked with test teams to effectively hand-off solutions.
Sep 2013Aug 2016

Software Engineer

Inmarsat - Melbourne, FL
  • Developed C# and C++ applications and web services to support maritime internet and entertainment services.
  • Designed solutions to migrate from legacy applications to improved software solutions.
  • Worked with test team to help successfully hand-off and improve installation process.
  • Managed and fixed bugs with guidance of key stakeholders.
  • Engineered custom reporting solution for internal stakeholders.
Sep 2011Aug 2013

Senior Analyst - Software Solution Developer

Avanade - San Jose, CA
  • Developed C# applications and web services for customers with given requirements.
  • Developed Reporting solutions for Data Warehouse and Business Intelligence projects.
  • Led onshore and offshore teams in the development of software solutions.
  • Coordinated with stakeholders and teams to ensure deadlines are met.
  • Managed customer expectations to ensure delivery of products.
  • Traveled to customer sites for optimal engagement and coordination.
May 2011Sep 2011

Software Contractor

NASA Ames Research Center with Fujitsu - Mountain View, CA
  • Developed a software solution using Hadoop and Java Pathfinder to ensure performance improvement.
  • Designed a solution with the guidance of mentors to help improve performance of test tools.
  • Documented observations about Hadoop and Symbolic Execution.
  • Coordinated with managers to deliver software on time.
Jan 2009Dec 2009

Software Product Line Engineering Internship

POSTECH Software Engineering Lab
  • Worked with South Korean tech companies to help identify how to help them align with Software Engineering delivery models.
  • Wrote documentation to support Software Engineering process.
  • Developed prototypes to help simulate software engineering process flow.

Education and Certifications