Summary

A current account executive with a comprehensive background supporting account management teams in diverse functions. A well organized, solutions focused professional who strives to work effectively to achieve organizational objectives in individual and cross-functional team levels.

Strengths in leadership, coordinating, and attention to detail, as well as verbal and written communication skills, along with ability to work both independently and within a group setting. Superb interpersonal skills with the ability to build positive and productive relationships with colleagues, partner and clients at all levels.

Practiced in evaluating processes and providing user experience information and recommendations for business application improvements that positively impact the bottom line. As part of company IT support group,  experience in providing software support to other account executives as a superuser.


Core Competences and Skills:

Client Support & Satisfaction  |  Account Administration  |  Business Process Improvement  | Microsoft Office  (Word, Excel, Outlook, PowerPoint)  |  SalesForce  |  CRM/ERP (Microsoft Dynamics)  |  OS - Windows & Mac  |  Native Finnish, Fluent English  |


Work Experience

Work History
May 2015 - Present

Account Executive

Aon Finland Oy

Providing non-life insurance consultation, tendering and handling to global incoming corporate clients. Consulting clients in claims situations. Liaising between internal global network, insurers and clients. 

Identifying gaps in insurance cover and making recommendations to improve clients' risk management, and creating sales opportunities for diverse risk management services.

Apr 2012 - Apr 2015

Account Assistant

Aon Finland Oy

Provided support to a 15 person team of insurance account executives and acted as a link between portfolio management and corporate administration.

Created and updated complex spreadsheet allocations and communicated insurance programme details to internal network.

Helped account executives with SalesForce and pipeline management. Performed CRM data entry and updates, contract handling and client billing. 

Sep 2010 - Mar 2012

Administrative Assistant

Aon Finland Oy

Coordinated meetings, handled incoming and outgoing post and made travel arrangements for international travel.

Performed CRM data entry and assisted Sales & Marketing team with SalesForce and opportunity updates, and with creation of marketing material. Served as first line of contact for corporate clients. 

2009 - 2010

Ad Traffic Assistant / Sales Trainee

NRJ Finland

Ad Traffic Assistant (Summer job 06-07/2010): 
Scheduled radio ad traffic (receiving, filing and scheduling spots). Handled contracts and data entry and updates.

Produced contents to the radio station's webpage and social media accounts.

Sales Intern (Internship 10/2009-02/2010):

Performed research for sales analytics and maintained statistical information. Assisted organizing events.

Drafted sales presentations and made translations for account managers from Finnish to English.

Updated CRM data and performed customer service via diverse channels.

Education

Education
Sep 2007 - Oct 2012

Bachelor of Business Administration

Lahti University of Applied Sciences

Degree in International Business

Certifications

Certifications
2016 - Present

Non-life Insurance Broker

Finnish Financial Supervisory Authority

Interests and Hobbies

Travelling | Cinema | Watching football, combat sports, motorsports and ice hockey | Gym | Reading | Pilates