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Mindy Francke



Customer-centric professional with a proven track record in effective communications to develop positive, long lasting relationships with customers and team members.  Seeking inside sales, general office, administrative or customer service position with an organization looking for a hard working individual.  

Work experience


Office Manager 

Realty Executive-Oak Creek, WI 

Administrative support to the entire real estate team. Was responsible for maintaining all property and client files were up to date and complete.  Extensive telephone work to coordinate property showings for agent and customer, handling incoming inquiries about all available properties and assisted management wherever needed.


Office Manager/Insurance Sales

Mike Esser Agency-Brookfield, WI

Provided education for new and existing customers with property, casualty, and life insurance. Provided analysis of clients insurance needs.  Experience with outbound cold calls for cross selling policies to new and existing clients. Position included policy management,  data entry, payment processing, and policy collections.


Customer Service Representative

Jesse Mosca Agency-Milwaukee, WI

Provided existing customers with property, casualty, and life insurance policies. Handled inbound and outbound customer service including cross selling policies, payment/collection processing and all other aspects of managing policies.


Kaplan Financial - Milwaukee

Property, Casualty, and Life Insurance License


Oral and Written Communications,  Critical Thinking,  Problem Solving, Customer Service, Accounting, Conflict Resolution, Client Relations, Research,  MS Office Suite, Fast Learner & Hard Worker