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Proactive Engineer focused on facilitating and providing solutions. Milton is committed to reach personal and team goals, a natural leader that likes to investigate and implement automation projects.

PROFESSIONAL EXPERIENCE

dic 2012mar 2016

Site Reliability Technician

Backcountry
  • Worked on production ready environment  setting up the following technologies:  Tomcat, Syslog, Java, docker, Load Balancing, DNS entries,etc.
  • Assisted with continuous delivery efforts of medium-sized e-commerce applications
  • Improved and provided support to IT infrastructure. Some technologies involved: VMware vSphere, Linux, Windows, Exchange, Ansible and Active Directory
  • Implemented proactive monitoring with the following tools: Nagios, Sumo, New Relic and Cacti.
  • Supported other engineers on new and existing software applications monitoring.
  • First point of contact for production environment issues.
  • Diagnosed and resolvedd level one and level two issues.
  • Trained new Team members.
mar 2012jun 2012

HPOM-UX Engineer

Adra (tek-experts.com)
  • Provided technical support for HPOM(monitoring tool) on Operating Systems based on Unix.
  • Collaborated creating new monitoring.
  • Installed and configured HPOM.
  • Educated the customers about good practices.
nov 2009feb 2012

Customer Service Representative (HSI)

Convergys
  • Configured email accounts and clients.
  • Resolved Internet connectivity issues.
  • Configured home network devices (Routers and gateways).
  • Provided billing information.

Formación académica

20062010

Bachelor in Systems Engineering

Universidad Latina

Core formation as Systems Engineer.

20122012

CCNA Course

Universidad Latina
  • Network Fundamentals.
  • Routing Protocols and concepts.
  • LAN switching and wireless.
  • Accessing the WAN.
20122012

GNU/Linux Management

Yuja & Torres
  • GNU/Linux Level 1: Basic, command line and basic commands.
  • GNU/Linux Level 2: Text manipulation, Scripting and automation.
  • GNU/Linux Level 3: Network and service configuration.

Technical skills summary 

Monitoring 

  • Advanced knowledge about Nagios.
  • Great knowledge about on: Nagios, New Relic, Cacti and Sumo.
  • OVO (HPOM) basic understanding.

VMware vSphere

  • Understanding of virtual resources.
  • Create and manipulate servers.
  • Troubleshoot server issues from the vSphere perspective.
  • Manage server resources.
  • Virtual Machine cloning.
  • Convert physical to Virtual Machine.

Linux

  • Patch management.
  • Apply specific updates.
  • Basic OS monitoring, using: df, mount, top, htop, iostat, vmstat, pgrep, etc.
  • Cron and swap administration.
  • Good knowledge in tools like VI, VIM, putty,winscp.
  • Setting up the NFS, NTFS, DNS, HTTP, HTTPS,
  • Samba, Apache, Web Server.
  • Netboot and File Transfer protocols like(TFTP, FTP, Cobbler) for the target boards to pick the boot image from the server.
  • Experience on different Linux distros like: Debian, CentOS and RedHat.
  • Setting up network environments using TCP/IP, NFS, DNS, SNMP agents, DHCP.
  • Create physical volumes, volume groups, logical volumes.
  • Troubleshoot Linux network, security related issues, capturing packets using tools such as: IPtables, firewall, NMAP.
  • Good scripting in bash and python.
  • Perform regular backups, and system maintenance.

PL/SQL

  • DML (DELETE, INSERT, SELECT, UPDATE).
  • DDL (CREATE, ALTER, DROP, TRUNCATE).
  • Functions and variables.
  • JOINS.

Windows Servers

  • Apply Updates.
  • Basic troubleshooting
  • Add additional storage.

F5 BIG-IP

  • Create, troubleshoot and modify based on the needs: Port configuration, nodes, virtual servers.
  • Activate notes for a Pool.
  • Synchronize configurations.
  • Add and use certificates.
  • Round Robin balancing.

Configuration Management

  • Automate tasks with Ansible.
  • Software provisioning with Ansible.
  • Considerable experience working with SALT.

Bash Scripting

  • Control structures.
  • Exit codes.
  • Functions.
  • Scripts to automate common tasks and processes.

Python

  • Control structures.
  • Dictionaries.
  • Libraries.
  • Functions.
  • Arrays.
  • Text Manipulation.
  • Retrieve and Manipulate data from the OS.
    Scripting.

Java

  • Control structures
  • Best practices.
  • Libraries .
  • Functions.
  • Arrays.
  • Text Manipulation.
  • Hibernate.
  • MVC.
  • JSF.
  • JPA.
  • Web Services: SOAP and REST.

Networking

  • Diagnose network issues.
  • Understanding of TCP/IP, DHCP, DNS, ICMP, FTP, SSH, SFT .
  • Basic configuration of routing protocols like: EIGRP, RIP and OSPF.
  • Experience on IP Addressing, subnetting and VLSM.
  • Hands on experience creating Access Lists and NAT.

Referencias

Lester Montenegro / HPOM-UX  Lead, Adra

Tel. 8565-0938.

Daniel Araya / Team Lead , Convergys

Tel. 7183-6146.

Carlos Castro /  Lead, Backcountry

Tel. 8826-3826.

Luis Granera / SRT Lead, Backcountry

Tel. 7017-6122.

Leonardo Mata / TechOps Manager, Backcountry

Tel. 8820-3833.