- Answer phones and transfer to the appropriate staff member.
- Take and distribute accurate messages.
- Greet public and clients and direct them to the correct staff member.
- Coordinate messenger and courier service.
- Receive, sort and distribute incoming mail.
- Monitor incoming emails and answer or forward as required.
- Maintain office filing and storage systems.
- Update and maintain databases such as mailing lists, contact lists.
- Retrieve information when requested.
- Update and maintain internal staff contact lists.
- Type documents, reports and correspondence.
- Maintain presentation for meetings
- Monitor and maintain office supplies
- Ensure office equipment is properly maintained and serviced.
- Keep office area clean and tidy.