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Professional Summary

Experienced business, customer/community relations manager and champion of social media tools and technologies seeking to create and implement successful collaborations in a success driven organization. Bringing extensive technical, inter-personal and organizational problem-solving skills to the table. I am seeking a position that offers project and/or people management and leadership opportunities.

  • Over ten years managerial experience
  • Skilled in interpersonal problem-solving, community relations, and issue and conflict management
  • Ability to lead or coordinate teams or groups but also an effective and empowering team member who sees collaboration as a valuable asset
  • Strong written, oral and digital communication skills
  • A commitment to mission-driven organizations
  • Adapts to change and accepts challenges readily
  • A strong and broad range of technical skills, including digital production, graphics, web design and financial management skills
  • Develop and manage online marketing campaigns to effectively drive brand awareness, engagement and traffic to social media pages
  • Achieve a strong, visible social media presence and develop concepts with viral potential

Core Competencies

Technology leadership, developing internet strategy, judgment/problem solving, company acquisitions, Internet start-ups, e-commerce options, operations & infrastructure, technology integration, profit & loss, project management, strategic business thinker, implementation & maintenance


Microsoft Office Suite, Dreamweaver, PageMaker, Adobe Photoshop, Moodle, Banner, Apple platform, Blackboard, SAP, digital photography, WordPress, Twitter, Hootsuite, Google Analytics and other social media applications, SM campaign management, CRM, brand management, blogger

Work experience

Jan 2014Present

Buyer I

UTC Aerospace Systems Interiors
  • Evaluate vendor quotes and services
  • Purchase items, materials or services of a technical and specialized nature in relation to aerospace production
  • Analyze inventory-identifying areas of opportunities to optimize all levels of material within the facility
  • Schedule supply chain deliveries to support production while optimizing inventory
  • Administer pull schedules to optimize supply chain inventory while supporting customer requirements
  • Manage purchase order release process
  • Purchase card holder for entire facility
  • Establish and maintain order policies and lead times for product
  • Day to day management of supplier tracking visuals and reports utilizing SAP
  • Support/maintain established inventory policies and procedures including, cycle counting, point-of use, FIFO inventory, returnable containers procedures and engineering change affectivity control

  • Maintain filing system, ISO requirements and related industry requirements

  • Reduction in on hand inventory of 10% without impacting delivery to customer requirements

  • Negotiations and purchase order issuance 
  • Manage costs in a fast paced program requiring negotiation skills
  • Travel administrator for local site colleagues
  • IT contact between third party vendor and UTAS
  • Process Business Visa's and Passport applications 
Sep 2011Present

Executive Assistant to Vice President of Military and Seating Systems

UTC Aerospace Systems Interiors
  • Facilitate the Vice President's calendar
  • Compile and edit weekly Items of Interest and Monthly Highlight reports
  • Travel administrator for Colorado Springs, CO and Fort Worth, TX employees
  • Schedule travel for employees as required
  • Process Business Visa's and Passport applications for employees
  • Negotiate most economical travel plans as possible while maintaining travelers request
  • Coordinate Leadership Team on and offsite functions
  • Training and education team lead for environmental health and safety
  • IT contact between third party vendor and UTC
  • Allocate/re-appropriate onsite conference rooms
  • Compose correspondence for Leadership Team as requested
  • Prepare/reconcile expense reports for Vice President, Site Lead and Leadership Team
  • Leadership Team Staff Meetings - coordinate, set up, and record minutes for week VP Military and Seating Staff meetings
  • Update divisional forms as needed
  • Primary back up to Human Resource Senior Assistant
  • Organizational Chart updates
  • Actively involved in several committees
  • Run CRD weekly reports
Jul 2002May 2011

Executive Assistant and Purchasing Manager for the Vice President for Information Management

The Colorado College
  • Responsible for overseeing Information Management's 1.5 million dollar annual budget
  • Manage communications, expenditures and professional development activities for a staff of 45
  • Collaborate on the yearly update of the Capital Equipment guideline policy with specification updates and pricing 
  • IT consultations and relationships with the administrative and academic communities at the College and with the College's IT vendors
  • Coordinates and manages the College’s computer and peripheral purchasing process tracking the deployment for beginning to end support, including relationships with suppliers and vendors, as well as monthly tracking of approved capital equipment purchases and those purchased with departmental funds
  • Procurement of all hardware and software for campus
  • Work with members of Educational Technology Services to ensure deployment time line and technology meets the needs of the user
  • End-user documentation and support
  • Coordinate, manage and payment of Information Management maintenance contract renewals including tracking, negotiation and bidding
  • Contract and billing for Telecommunication function for the campus
  • Update purchasing links and website for Help Desk, Information Management digital newsletter and website
  • Blackboard coordination and training, podcast seminars, digital photography lunch and learns
  • On team that implemented and coordinated campus outreach and training for the new campus financial system
  • Manage budget for professional development requests
  • Active on the College's Staff Council as Co-chair and a volunteer for the Staff Mentoring Program 
  • Actively serve on search committees for new hires
Dec 1997Oct 2001

Business Office Manager

Adgrafix Corporation
  • Responsible for 11 million dollars revenue, annually and for oversight of the billing department
  • AP/AR, finances, collections, merchant accounts
  • Processing and set up of new web hosting accounts, support request
  • Innovator for driving revenue and profit increases through web presence by developing strategic partnerships and capitalizing on emerging technologies
  • Manage client portal and billing system with digital updates
  • Monthly client billing and customer relations
  • Manage online marketing campaigns to drive brand and client awareness
  • Assisted in building a strong base of repeat business for brand reputation
  • Member of finance integration team and Human Resources Rep for branch office
  • Employee of the year for 2000


Apr 2013Jun 2014


University of Southern New Hampshire
Oct 2007Mar 2009

Masters of Business Administration, Information Technology Management

Western Governors University


Aug 2009Present

Certified Master of Business Administration

International Certification Institute


Alan Davis, Senior Enterprise Network Architect - Verizon


Bo Bennett, CEO - iGrOOps, LLC


Dan Parsons, Director of Engineering - UTC Aerospace