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Mildred Morales

Dispatch Supervisor/Freight Management/National Operations


An effective and versatile logistics supervisor. Core competencies include transportation operations, administration, customer service and project management

Work experience

Aug 1998Oct 2015

Dispatch Supervisor

Argix Logistics
-Workforce development within local and regional dispatch
-Liaison between upper management team and facility security/gate operations
-Oversee staff of 6 responsible for paper work/AS400 data entry in facility with excess of 15,000,000 cartons handled 25,000 linehauls dispatched annually
-Sent drivers for physical, drug and alcohol random testing
-Knowledge of DOT regulations including monitoring hours of all owner operators
-Driver's Payroll which includes inputting driver vacation, personal and sick days in the system
-Create daily schedule for same and next day local and tri-state routes for over 80 owner operators
-Providing customer service including answering phones and emails
-Schedule inbound and outbound freight deliveries
-Input all phone, email and fax orders in the system
-Responsible for interviewing drivers/hiring process
-Oversee yard operations including yard jockeys
-Coordinate vendor client base and catalogue in web dashboard
-Ran operational center for security which includes keeping record of fingerprint authentications for drivers
-Special projects for elite client and agents
-Worked with all branches of business in the USA
-Assist in meetings with vendors
-Attend weekly management meetings to discuss the strengths and weaknesses of the operations for improvement  
-Sent daily logs to upper management that consisted of the daily breakdown operation
-Maintained professional cliental base with all customers and elite accounts
-Monitor all inbound and outbound deliveries to ensure all appointment times were met


Sep 1982Jun 1986

General High School Diploma

St. Michael's High School


Microsoft Excel
Microsoft Word
Microsoft Outlook


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