Received multiple commendations for outstanding internal and external service
Managed all AV and IT equipment for both guest and internal requirements, including technical support and training on-site for up to 80 events monthly.
Installed and performed troubleshooting of enterprise network equipment (switches, routers, traffic shapers, network filters). Opera and Agilysys troubleshooting and technical support.
Sought revenue opportunities for department by analyzing and restructuring equipment packages, equipment pricing for purchase or rental, and identifying upgrades and cost effective repair solutions.
Set and strike ad-hoc AV, Restaurant systems, and teleconference equipment for events and meetings.
Maintained supply levels and equipment inventory.
Administrated Web content, coded HTML, and provided technical support.