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Work experience

Sep 2018Present

Video Teleconference Technician

LPL Financial

Relevant experience: Administration and operation of Cisco Codecs, Zoom & LoopUp services, Crestron & Extron control systems.

Respond to request for support of ongoing VTCs and conferences in white glove service environment.

Provides technical support and training to end-users

Provide guidance and work leadership to less-experienced technicians

Provide VTC Daily Operations, set up equipment and VTC Bridge for VTC session, establish connection to the remote site/s, operate the equipment and monitor meetings

Provide maintenance, troubleshooting and repair services for VTC and conference room systems

Instruct non-technical users in the operation of the VTC user control panel and all other end user VTC equipment.

Performs preventative maintenance on all A/V and VTC equipment

Provide recommendations to management on improved equipment reliability

Jul 2014Sep 2018

Audio Video Manager

Westgate Hotel

Relevant Experience: Advanced user of Mac and Windows (95, xp, 7, 10). Knowledge on the following technologies: Oracle Opera and Infogenesys

Received multiple commendations for outstanding internal and external service

Manage all AV and IT equipment for both guest and internal requirements, including technical support and training on-site for up to 80 events monthly.

Installation and troubleshooting of enterprise network equipment (switches, routers, traffic shapers, network filters). Opera and Agilysys troubleshooting and technical support.

Seek revenue opportunities for department by analyzing and restructuring equipment packages, equipment pricing for purchase or rental, and identifying upgrades and cost effective repair solutions.

Set and strike ad-hoc AV, Restaurant systems, and teleconference equipment for events and meetings.

Maintain supply levels and equipment inventory.

Web content administration, HTML coding, and tech support.

May 2010Aug 2014

Technical Contractor


Team training and scheduling for AV and Lighting teams.

Video editing, rendering and publication.

Media optimization, rendering, data management

AV equipment installation (TVs, projectors, custom cable pull and construction [CatX, Coax, XLR, TRS]).

Administration and QC for mobile app, website and podcast.

Fulfill Front of House and Back of House audio mix positions as needed.

Coordinated volunteer scheduling.

Jan 2001May 2009

Lead Audio Video Technician

Ceasar's Entertainment

Implemented Department personnel training program, reduced time-in-training by 3/4.

Administrated satellite systems and subsequent AV subnets. 

Consulted with producers and  performers for sound requirements.

Supervised sound, TV, and projector installs.

Supervised repairs of Department equipment.

Supervised set and strike of AV equipment for events.

Recruited talent and negotiated contracts for daily live entertainment.


Jan 2001May 2009

Surveillance Agent

Ceasar's Entertainment

Assisted surveillance technician with installation, maintenance, and repair of CCTV cameras, DVRs, and Hi-Qs.

Full understanding of all gaming operations and Internal control standards


GraduatingOct 2018

Cisco Certified Network Associate

InfoSec Institute

Networking and switching

Aug 2009Apr 2011

Computer and electronics engineering

ITT Technical Insitiute

Professional strategies, Group dynamics, Project management, Analog and digital electronic devices, Physics, Network systems

Aug 1997Aug 1997

Fiber optic training

Fiber Instruments Sales

Basic Fiber Optic Theory 
SC Connectorization
Microscope Operation & Connector Polish Analysis


Music Production

Mira Costa College

Live concert and theater sound reinforcement, Lighting design and programing, Studio recording, mix down, mastering and album production, Principal videography, editing, postproduction, Music fundamentals