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Summary

Well qualified Automotive Service Technician with over ten years experience in the Automotive Trade including Shop Management and Parts Department knowledge. Certified Drive Clean Repair Technician / Inspector. Motivated, hard working, reliable, and productive; proven ability to deliver high quality work and exceptional customer service. Areas of strength include;

~ Drivability / Engine Performance   ~ Engine Repair

~ Steering / Suspension                    ~ Brakes / ABS

~ Exhaust Systems                             ~ Electrical Diagnosis

~ Computer Proficient                         ~ GMAW / ARC Welding

Work experience

1999Present

Automotive Service Technician / Assistant Manager

Midas Auto Service Experts
1999Present

Assistant Automotive Technician

Cambrian Ford Sales Ltd.
19981999

Automotive Parts Associate

Canadian Tire Corporation

Education

2007Present

Canadian Automotive and Trucking Institute
2005Present

Canadian Automotive and Trucking Institute
20022004

Conestoga College
19981999

Cambrian College
19891994

École Secondaire Macdonald-Cartier

Skills

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  Top total productivity award two years in a row / overall sales award, eight time employee of the month award.   Accurately assess problems and needs and provide adequate information and advice for customer decision-making. Sustain a large clientele to guarantee repeat business.Maintain an excellent customer satisfaction rate with virtually zero comebacks.   Extensive knowledge utilising shop equipment, diagnostic / scan tools, air and power tools.   Interface professionally and communicate easily with customers, service writer and co- workers; known for integrity and honesty in all customer dealings.   Assist Manager with shop operations, equipment maintenance, inventory and time management. Relief shop Manager.

Portfolio

Certifications

2004Present

Automotive Service Technician

Ontario Ministry of Training, Colleges and Universities
2007Present

Drive Clean Repair Technician

Protect Air / Ministry of the Environment
2005Present

Drive Clean Inspector

Protect Air / Ministry of the Environment