Mike Leclair

Summary

Well qualified Automotive Service Technician with over ten years experience in the Automotive Trade including Shop Management and Parts Department knowledge. Certified Drive Clean Repair Technician / Inspector. Motivated, hard working, reliable, and productive; proven ability to deliver high quality work and exceptional customer service. Areas of strength include;

~ Drivability / Engine Performance   ~ Engine Repair

~ Steering / Suspension                    ~ Brakes / ABS

~ Exhaust Systems                             ~ Electrical Diagnosis

~ Computer Proficient                         ~ GMAW / ARC Welding

Work History

Work History
1999 - Present

Automotive Service Technician / Assistant Manager

Midas Auto Service Experts
1999 - Present

Assistant Automotive Technician

Cambrian Ford Sales Ltd.
1998 - 1999

Automotive Parts Associate

Canadian Tire Corporation

Education

Education
2007 - Present

Canadian Automotive and Trucking Institute
2005 - Present

Canadian Automotive and Trucking Institute
2002 - 2004

Conestoga College
1998 - 1999

Cambrian College
1989 - 1994

École Secondaire Macdonald-Cartier

Skills

Skills

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  Top total productivity award two years in a row / overall sales award, eight time employee of the month award.   Accurately assess problems and needs and provide adequate information and advice for customer decision-making. Sustain a large clientele to guarantee repeat business.Maintain an excellent customer satisfaction rate with virtually zero comebacks.   Extensive knowledge utilising shop equipment, diagnostic / scan tools, air and power tools.   Interface professionally and communicate easily with customers, service writer and co- workers; known for integrity and honesty in all customer dealings.   Assist Manager with shop operations, equipment maintenance, inventory and time management. Relief shop Manager.

Certifications

Certifications
2004 - Present

Automotive Service Technician

Ontario Ministry of Training, Colleges and Universities
2007 - Present

Drive Clean Repair Technician

Protect Air / Ministry of the Environment
2005 - Present

Drive Clean Inspector

Protect Air / Ministry of the Environment