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Work experience

Jul 2007Present

Director of Residential Services

Riverside Community Care

Responsible for oversight of six residential group homes for individuals with brain injuries and intellectual/ developmental disabilities. Familiar with various funding sources.

Responsibilities include:

  • Developing annual budget and overseeing revenue/expenses
  • Ensuring compliance with division/company policies and regulatory requirements
  • Responding to incidents and ensuring timely and accurate submission of reports
  • Hiring, training, supervising, and mentoring program staff and managers
  • Coordinating clinical & medical needs of programs/individuals
  • Conducting audits and other oversight to ensure that health and safety needs are met
  • Providing on-call emergency response as part of a rotation
  • Providing de-escalation and restraint training across the division and for state agencies
  • Researched, trialed, and implemented staffing software that provides significant savings to the division and increased staff satisfaction
Dec 2006Present

Senior Tax Advisor

H&R Block

Seasonal tax planner/preparer. In process of completing Enrolled Agent(EA) exams.

Responsibilities include:

  • Preparing accurate returns in a timely manner
  • Responding to client questions and concerns
  • Educating clients on tax implications of life events
  • Reviewing prior year returns, as provided by clients, and amending as needed
  • Reviewing upcoming changes with clients to plan for future years
  • Assisting clients with preparing for audits
Apr 2006Jul 2007

Program Director


Oversaw general operations of an eight person program for individuals with developmental disabilities and significant medical/behavioral needs.

Responsibilities included:

  • Ensured appropriate staffing levels and scheduling
  • Trained and supervised incoming and current staff
  • Coordinated medical appointments for individuals
  • ISP development, tracking, and assessments
  • Audited legal, medical, and financial records across multiple programs
  • Ensured compliance with insurance companies and state agency regulation
  • Designed and implemented a file archiving system


Associates Degree

Northern Essex Community College

Deaf Studies:  Sign Language Interpreter Option


Certified Brain Injury Specialist (CBIS)

Proactive Alternatives for Change (PAC) Trainer

Medication Administration Program (MAP)


Languages:  English; American Sign Language (ASL)