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Professional Profile

Marketing professional with extensive experience in developing and optimizing SMB and Fortune 500 marketing programs across offline and online marketing channels. Manage creative projects from concept to final product. Responsible for the overall quality of work produced by the creative and development teams. Proven ability to perform in a deadline oriented and fast paced environment.

Work experience

Jun 2008Present

Digital Information Consultant / Help Author


Presently working with Authorizations / Scheduling / Billing departments to implement "Captaris - RightFax" software. An advanced fax document management application installed as a component of the organization's network fax server. It is the central mailbox from which documents are sent, received, viewed, edited, and managed. Initialized and documented new business workflow to maximize efficiency involving transfer of documents between departments.

Aug 2007Jun 2008

Help Author / Graphic Designer

Worked with a development team to implement C# / Win Forms Applications that handle billing, scheduling, and the teleradiology workflow for Charlotte Radiology. Job achievements involve assisting with Development, Business Analysis, and Quality Assurance to assess business needs and develop solutions.

  • Help authoring / Technical writing - tutorials and help documentation for business processes.
  • Graphic Design - presentations / logos / icons / flow charts / business diagrams
  • Creating and maintaining a marketable look and feel for all documents related to the software.
  • Collecting information from users and defining business needs for future program modules.
  • Compiling business analysis, software development, and quality assurance notes for each build into a user friendly Release Report describing current updates to the application.
  • Familiarized with Object Oriented Programming / C# development environment
Sep 2005Jul 2007

Admin Assistant / Database / Scheduling

  • Initiated new business process for scanning and documenting radiology scheduling requests from doctors. Reduced loss of data and increased productivity of scheduler and insurance authorization teams. Documented and created a training manual of this system which is used for training current and new employees.
May 2005Sep 2005

Flash Designer

Lyda Interactive

Worked collaboratively to create online ad campaigns and presentations for clients such as Yahoo! and Earthlink. Worked closely with a mentor to storyboard concepts, create imagery, and develope engaging Flash animation and interactivity.

  • Capitol One "The Fishing Trip" - Interactive Flash Presentation created for Yahoo! marketing team defining the Yahoo! online advertising presence to Capitol One. This project can be viewed at the following link.
  • Yahoo! "Best of Yahoo!" - Interactive Advertising Campaign for promotion of Yahoo!'s best of local and travel destination service.
May 2005Sep 2005

Flash Designer

Nebo Web

Worked in a small creative team specializing in taking online ads from concept to completion. Job achievments involved creating impactful flash / graphic design, crafting elegant user experiences, and producing interactive marketing / online advertising campaigns for large local and regional companies.

  • Earthlink "DSL & Phone TrueVoice" Microsite - An advertising microsite that introduced a Earthlink's TrueVoice DSL / phone package in a highly interactive yet easy to understand design. This project can be viewed at the following link. 


New Horizons Computer Learning Center

Microsoft Official Course - 2124C Programming with C#. This course is for programmers experienced in object-oriented or object-based programming. The course introduces .NET programming, using the C# programming language and the Visual C#.NET integrated development environment inside Visual Studio.NET.

BFA Graphic Design

Recent Logo Design / Branding


Microsoft Visual Studio
C# Object-Oriented Programming
Microsoft Blend
User Interface Design Vector Animation Vector Illustration Animated Buttons User Controls XAML  
Adobe Captivate
Creation of video tutorials Help Authoring / Technical Writing
Adobe Robo Help
Help Authoring / Technical Writing Help Illustrations / Diagrams Flash Integration Graphics Integration CSS / Typography HTML / DHTML
Adobe Illustrator
Vector illustration Graphic creation
Adobe Photoshop
Graphics Creation Digital Imaging / Image Creation Photo Manipulation 
Adobe Flash
Interactive Marketing / Branding / Online Advertising Animation / Web Design / Presentations Optimization for Web Object Oriented Programing / Action Script