Michael Hodges

Presently working with Authorizations / Scheduling / Billing departments to implement "Captaris - RightFax" software. An advanced fax document management application installed as a component of the organization's network fax server. It is the central mailbox from which documents are sent, received, viewed, edited, and managed. Initialized and documented new business workflow to maximize efficiency involving transfer of documents between departments.

Worked with a development team to implement C# / Win Forms Applications that handle billing, scheduling, and the teleradiology workflow for Charlotte Radiology. Job achievements involve assisting with Development, Business Analysis, and Quality Assurance to assess business needs and develop solutions.

• Help authoring / Technical writing - tutorials and help documentation for business processes.
• Graphic Design - presentations / logos / icons / flow charts / business diagrams
• Creating and maintaining a marketable look and feel for all documents related to the software.
• Collecting information from users and defining business needs for future program modules.
• Compiling business analysis, software development, and quality assurance notes for each build into a user friendly Release Report describing current updates to the application.
• Familiarized with Object Oriented Programming / C# development environment

• Initiated new business process for scanning and documenting radiology scheduling requests from doctors. Reduced loss of data and increased productivity of scheduler and insurance authorization teams. Documented and created a training manual of this system which is used for training current and new employees.

Worked collaboratively to create online ad campaigns and presentations for clients such as Yahoo! and Earthlink. Worked closely with a mentor to storyboard concepts, create imagery, and develope engaging Flash animation and interactivity.

• Capitol One "The Fishing Trip" - Interactive Flash Presentation created for Yahoo! marketing team defining the Yahoo! online advertising presence to Capitol One. This project can be viewed at the following link. http://www.lydainteractive.com/FISHING/index.html
• Yahoo! "Best of Yahoo!" - Interactive Advertising Campaign for promotion of Yahoo!'s best of local and travel destination service.

Worked in a small creative team specializing in taking online ads from concept to completion. Job achievments involved creating impactful flash / graphic design, crafting elegant user experiences, and producing interactive marketing / online advertising campaigns for large local and regional companies.

• Earthlink "DSL & Phone TrueVoice" Microsite - An advertising microsite that introduced a Earthlink's TrueVoice DSL / phone package in a highly interactive yet easy to understand design. This project can be viewed at the following link. http://66.155.124.148/earthlink/LPV/