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Summary

Certified Scrum Product Owner, Accomplished IT and Technology Management Professional, with proven ability to direct software development, testing, and system construction. Consistent track record for delivering complex IT solutions that produce tangible financial results. Special expertise in Scrum, software architecture, and project management. Able to lead complete project and software development life cycles (SDLCs). Adept at training personnel, managing client expectations, and following Agile methodologies. Comprehensive understanding of technological trends and their transformational effect on business processes and strategies. Excellent problem solving, negotiation, and technical skills.

Work experience

Dec. 2014Present

Product Owner, Kaplan Medical

Kaplan Test Prep

Promoted to product owner for Medical division. Oversee Medical Licensure programs’ digital products. Technologies: .NET, IIS, SQL Server

  • Identify customer needs through contextual inquiries, customer interviews, quantitative research, market analysis and other qualitative means.
  • Collaborated with internal stakeholders; Responsible for defining and driving the product vision and executing product initiatives across multiple platforms.
  • Ideate, validate, prioritize and implement solutions that deliver value and have impact through an increase in net promoter score and loyalty.
Apr. 2011Dec. 2014

Product Owner, Kaplan Nursing

Kaplan Test Prep

Promoted to product owner for Nursing division. Organized an Agile team to develop program’s products.

  • Established Agile ceremonies as standup, sprint planning, sprint demos and sprint review sessions.
  • Collaborated with User Experience designers to develop user experience flows and designs
  • Worked with development team to groom and prioritize user stories according to customer needs
  • Developed product roadmap by aligning development activities with business goals and priorities.
Jul. 2009Mar. 2011

Executive Project Manager, Medical Technologies

Kaplan Test Prep

Promoted to direct online multimedia lecture delivery system project for premier provider of educational and career services. Managed development and implementation, including production schedule, status reporting, QA, and project team supervision. Technologies: Flex, .NET, IIS, SQL Server

  • Responsible for managing the project’s $500K budget and its subcontractor relationships
  • Reduced project timeline by identifying project issues and bringing project in-house. Hired US-based consultants and migrated project development from India to US.
Mar. 2008Jul. 2009

Executive Director, KBS System

Kaplan Test Prep

Oversaw Agile development team and projects for Kaplan Business Suite, which encompasses student, class, product, schedule, instructor, center, facility, and financial reporting management. System deployed at 160+ centers in US and overseas. Administered $1.5M budget and assisted with Technology budget.  Technologies: Java, Spring, Hibernate, PHP, JBoss, Oracle

  • Improved efficiency and productivity by updating and automating backend processes.
  • Enhanced quality by implementing formal methods for User Acceptance Testing and user training.
  • Directed projects to integrate The Kaplan Business Systems with other software systems.
  • Increased efficiency and reduced costs by identifying and eliminating duplication of work.
Jan. 2007Mar. 2008

Senior Director of Engineering

Zingy / Vindigo

Promoted to oversee personalization, development, and eCommerce sites for country’s primary developer, publisher, licensor, and distributor of mobile applications and publicity solutions. Supervised team of developers, QA specialists, Linux administrators, and desktop support specialists. Administered $750K budget. Technologies: PHP, Java, Apache, MySQL

  • Improved time-to-market for products by implementing best practice IT procedures.
  • Reduced costs by streamlining technology staff 75% without decreasing development throughput.
Jan. 2006Jan. 2007

Director of Engineering, CMS

Zingy / Vindigo

Managed Content Management System team and projects. Supervised 6 developers. Administered $450K budget. Carried out vendor management and monitored Reporting Team. Technologies: PHP, Apache, MySQL

  • Improved efficiency by developing IT policies and system operating procedures which reduced number of defects per software release by factor of 5. Restructured corporate data architecture to eliminate redundancies and improve performance of content management system.
  • Enhanced development performance by introducing Agile methodology and best practices.
Jan. 2000Dec. 2005

Vice President, Technical Development

Muze

Selected to assume responsibility for all technical activities at major provider of entertainment information. Supervised team of 9 developers, project managers, software architects, technical documenters, and QA specialists. Oversaw complete software development department. Technologies: Java, Apache, Oracle

  • Architected and managed highly innovative 3-in-1 (book, music, video) database, company’s first.
  • Managed development and release of content management and distribution systems.
Sept. 1998Jan. 2000

Software Development Manager

Muze

Managed all software development functions, including project management, documentation, requirements gathering, and QA. Supervised staff of 22.

  • Established company’s New York-based development program.
  • Improved development program by implementing project management and coding processes and best practices, and by recruiting highly qualified personnel.

Education

19941995

Master of Science in Computer Science

New York Institute of Technology

Old Westbury, NY

19861991

Bachelors of Science in Bioengineering

Hofstra University

Hempstead, NY

Certifications

Scrum Alliance – Certified Scrum Product Owner

Sun Certified Programmer for Java 2 Platform

Microsoft Certification - Developing applications with C++ using Microsoft Foundation Class Libraries