Mihail Munteanu

Senior telecom engineer

Work History

Work History
Apr 2013 - Present

Senior Core Network Engineer


Supervised metropolitan fiber ring installation for a large telecom operator with an average of 2 sites per day ready for compliance by doing aerial and underground cable pulling (2-4km average), fiber jointing (96 splices per site), termination and measurement (48 OTDR measurements per site).

Reliable customer service skills and positive attitude as demonstrated by our customer testimonials.

Reducing customers networks downtime to zero by implementing MPLS cloud and G.8032 ring protection for network infrastructure together with BGPv4 ASN and IPv4 load balancing / fail-over peering policies with external ISPs.

RAN customer-site installation (antenna alignment and CPE configuration)

PRIVATE network infrastructure commissioning (design, implementation, management and maintenance).

Wireless infrastructure commissioning for medium enterprises with several branch offices (radio cell design, installation, measurement and centralized management).

CCTV security systems advisory, maintenance and installation for small to medium enterprises.

Planning, purchase and allocation of CIDR IPv4 and ASNv4 from RIPE NCC.

Implement end-to-end traffic policy and queuing for QoS.

Implement firewall traffic policies by using iptables and/or L2/L3 filtering

Implement and operate CACTI NMS and Help-desk system.

Preemptive maintenance and troubleshooting of faults occurred in physical infrastructure, transport infrastructure, network loops, equipment failures, routing failures, service provider failures, A/C systems, power surge etc.

Large scale roll-out of microcode and firmware updates (mainly on Mikrotik devices).

Achieving 100% customer retention by providing excellent services.

Feb 2009 - Present

Remote Network Engineer

RAC Filiala Drajna

CN infrastructure commissioning (design, management and maintenance) within existing guidelines and procedures, keeping in mind the business and/or project requirements.

Investigate and solve network faults on NOC (Network Operations Center),

Active management and maintenance of enterprise IP network,

Implementing QoS and Traffic Shaping policies,

Implement and enforce IP traffic regulation.

Supervise fiber optic network implementation.

Rollout microcode and firmware updates on telecom devices.

Mar 2012 - Apr 2013

Customer Service Officer


Part of local Romanian Office of ZyXEL Communication.

Offering technical support and remote assistance to customers,

Recover and upgrade firmware on telecom devices,

Designing and refining technical setups for complex communications technologies,

Organizing periodical briefings towards partners,

Develop training material courses,

Conducts technical training courses for distributors, customers and/or employees,

Construct PoC (Proof of Concept) setup,

Performing WiFi site design with before & after site-surveys,

Maintaining an active relationship with large Service Providers on local market,

Offering support to customers by social-media, public and retails forums,

Performing thorough reviews on telecom products,

Achieved full localization of www.zyxel.ro website together with product documentation by text translation and adaptation.

May 2005 - Apr 2012

Core Network Engineer


Co-founder, Planning, purchase, implement and optimize Core/Transport/Access Circuit Switched network infrastructure, within existing guidelines and procedures, keeping in mind the business and/or project requirements,

Planning and implementing CIDR Allocation, MPLS Routing, QoS, Traffic Shaping and Firewall policies,

Implementing and maintenance of ASN and CIDR BGP routing policies,

Design, acquisition and implementing optical fiber network infrastructure,

Investigate and solve network faults on IP network,

Active managing and maintenance of enterprise IP network and also customers Intranets,

Implementing dark-fiber circuits and VPN tunnels,

Design and implement CCTV surveillance circuits remotely accessible ,

Maintaining an active and productive relationship with customers,

Performing customer retention by redefining service packages with best interest for customer and enterprise,

Design, maintain and update company website and email platform.

Aug 2003 - Dec 2004

Store Manager


Romanian capital company specialized in retail business (60 store chain) of IT components and accessories.

Leading, coordinating and being responsible for the good functioning of the activity within the store:

Responsible for achieving approved objectives, and for fulfilling them on time.

Monitoring the performance of subordinates and their daily and monthly achievements.

Observe and replenish the merchandise stock on a daily basis.

Perform all products price actualization on a daily basis.

Train, coach and motivate the personnel to overachieve the monthly targets.


Oct 2005 - Jan 2007

Master of Science (MS)

Facultatea Stiinta si Ingineria Materialelor
Oct 2000 - Jul 2005

Bachelor of Engineering (BE)

Facultatea Stiinta si Ingineria Materialelor
Sep 1994 - Jun 1998


Colegiul National Nicolae Iorga
Sep 1994 - Jun 1998

Atestat Profesional

Colegiul National Nicolae Iorga



WiFi, Wireless, RAN, Spectrum planning

Radio cell design and commissioning

Linux, iptables, bash

Mastering fire-walling techniques by using scripting and iptables. Providing DNS services with dnsmasq or bind.

Ethernet Networking, Structured Cabling

Routing, BGP, OSPF, MPLS, Subnetting

Implement eBGP redundant routing. Implement OSPF over MPLS internal routing. Acquisition of IPv4 and ASNv4 resources.

Driving Licence


Jun 2012 - Jun 2014

Certified Network Trainer Enterprise Wireless LAN

ZyXEL Communication